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Can't close Firefox with multi pages opened through right clicking the taskbar.

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809) When I right click the taskbar and press close Firefox, here comes the interface j… (閱讀更多)

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809)

When I right click the taskbar and press close Firefox, here comes the interface just as the screenshot uploaded. The blue close button doesn't response no matter how I click it and the Firefox's taskbar is flashing yellow. This bug only occurs on the first window of Firefox and only when user right click the taskbar.

It has been a long time for me wishing that some updates would be released soon to fix this issue, while noting happens. Or this bug is only for me?

Feeling Unreal 於 2 天前 詢問

huge bloating with version 124.0.4 Linux64

latest 124.0.2 causing severe problems, it will near instantly bloat to fill all RAM and SWAP even in safe mode causes system load over 24! only solution is to reboot ve… (閱讀更多)

latest 124.0.2 causing severe problems, it will near instantly bloat to fill all RAM and SWAP even in safe mode causes system load over 24! only solution is to reboot very problematic on for ex: https://epg.pw/xmltv/epg_CA.xml hard to get a screencap since system is nearly totally unresponsive. RAM is ok SSD is ok MX Linux is ok

Galen Thurber 於 4 小時前 詢問

EXCEPTION_ACCESS_VIOLATION_READ

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why… (閱讀更多)

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why my firefox keeps crashing. I have link to the page so I am not sure what info is needed to help me. I can give screenshots or link info. I'm not sure if it's safe to post everything on report or what is necessary.

Shelly Bell 於 12 小時前 詢問

Firefox input lag on Ubuntu 22.04

Hello Good People, I noticed that the snap version of Firefox had a lag issue when typing into input field. For example, when composing an email and wanting to use backs… (閱讀更多)

Hello Good People,

I noticed that the snap version of Firefox had a lag issue when typing into input field. For example, when composing an email and wanting to use backspace to quickly delete a misspelled word, then backspace works slowly, stuttering and jittering. If I hold down a key in the input field it also lays the character down in a stuttery, slow way.

I tried reinstalling the system and that solved the issue. But it has returned again. Maybe it was an update. I also installed WINE and waybridge to get some windows plugins to work on my DAW. I don't know if that has affected it.

I also tried removing the snap version and installing firefox using the terminal but the problem persisted.

It's an annoying problem. Any advice appreciated.

m.p.hammond 於 21 小時前 詢問

m.p.hammond 最近回覆於 14 小時前

Crashes and bugs after last update

My Firefox recently updated to version 124.0.2. Afterwards my taskbar shortcut broke, so I pinned a new one manually (right-clicked Firefox in start menu > open file l… (閱讀更多)

My Firefox recently updated to version 124.0.2. Afterwards my taskbar shortcut broke, so I pinned a new one manually (right-clicked Firefox in start menu > open file location.) When I opened Firefox it had reset the primary profile to be default, so I changed it back to my BetterFox profile. Since then I've run into several oddities, such as Firefox crashing when it's running in the background, getting an error saying "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window," when I try to open it, invisible shortcuts in my taskbar(see image) and my bookmark visibility resetting from always to only in new tab every time I start up Firefox. Please help me.

KeyLimePie 於 3 天前 詢問

KeyLimePie 最近回覆於 2 天前

Failed to check for Updates

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed… (閱讀更多)

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed to check for updates" in the Firefox "about" box and settings page.

I even went about uninstalling Firefox and reinstalling it while deleting the Firefox Program Files and user AppData directories. I also checked for a Windows Firewall entry for the program.

Is there something in another directory or registry setting I need to delete or change? Or does Firefox use a different program for updating that needs a firewall rule?

Thanks for any help.

BobPiletteJr 於 16 小時前 詢問

FPS dropping smooth scroll

Hello, I need your help because i can't find solution to problem. On my macbooks air m1 i experience a very annoying thing: Often while i'm scrolling on websites smooth … (閱讀更多)

Hello,

I need your help because i can't find solution to problem. On my macbooks air m1 i experience a very annoying thing: Often while i'm scrolling on websites smooth scroll animation get choppy/sluggish for few moments and lagging. It's like animation is FPS dropping during the scroll. I tried lot of things on both device:

- tried without extensions - created new profiles - use without syncing data - disabling hardware acceleration (gets worst) - disable smooth scroll in settings (get worst) - completely remove firefox with AppCleaner and reinstall it - Reinstall macOS and just install firefox alone. I tried latest Ventura and Sonoma

I don't have clue why this happening but ruin user experience very bad. With Safari everything is fine and smooth. On my wife's device (macbook air m3) have same issue.

Do you have any idea how can i fix it?

Tiburtius 於 8 小時前 詢問

Trouble saving downloads

Prior to about a month ago, downloading worked as expected: - click a link - the save to... dialog opened - choose the folder - the download is off and running No more. … (閱讀更多)

Prior to about a month ago, downloading worked as expected: - click a link - the save to... dialog opened - choose the folder - the download is off and running

No more. For about the past month - click a link - wait for a long time with FF frozen - the a wheel starts rotating - after a full minute (or more) the save dialog appears.

Something has been broken in the mad-dash to push updates. It's fine for browsing, but the, you need to download. At that point you wish you were using a different browser (any other browser, in fact) since FF is the only oe that has this problem. Downloading works fine in a 8 chromium browsers that I have and in the 5 FF clones (like Waterfox)

It's just FF that's broken. I can no longer afford to set it as default because of this. The others are not perfect (WF won't activate Pocket, foe example) but downloading promptly is critical.

essin 於 9 小時前 詢問

Firefox crashes when using Chinese language input

Hi there. I'm using Firefox on Windows 10. It freezes and crashes frequently when I use Chinese language input. I've updated and done the full list of troubleshooting tip… (閱讀更多)

Hi there. I'm using Firefox on Windows 10. It freezes and crashes frequently when I use Chinese language input. I've updated and done the full list of troubleshooting tips. It still happens at least once or twice a day.

jimmy.mcw 於 1 週前 詢問

jimmy.mcw 最近回覆於 5 天前

DRM Widevine media issue

Hi, I can't read some DRM protected media anymore (Prime video, Spotify) in Firefox in Windows10. The error I get say that firefox doesn't have Widevine installed (but i… (閱讀更多)

Hi, I can't read some DRM protected media anymore (Prime video, Spotify) in Firefox in Windows10.

The error I get say that firefox doesn't have Widevine installed (but it does).

I can read the content with other browsers (Brave) so the problem is not Windows Media Foundation i guess?

What I already tried:

-untoggling/toggling Widevine in plugins

-reinstalling firefox and using a new profile

-using Firefox Nightly

-removing the drm folder from the profile and relaunching firefox


Output of the console:

 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system is unsupported'

14:30:04.665 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:04.665 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:04.671 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:04.671 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:04.676 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:04.676 Calling navigator.requestMediaKeySystemAccess() (at https://www.primevideo.com/region/eu/) without passing a candidate MediaKeySystemConfiguration containing audioCapabilities or videoCapabilities is deprecated and will soon become unsupported. eu 14:30:04.676 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:05.692 Trying to play Widevine with no Windows Media Foundation. See https://support.mozilla.org/kb/fix-video-audio-problems-firefox-windows ref=atv_hm_hom_c_OB0766a6_brws_1_1 14:30:06.444 Request context not found for requestId: 5913 tswebextension.js:6978:29 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system is unsupported' 14:30:06.687 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:06.687 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:06.687 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:06.687 Calling navigator.requestMediaKeySystemAccess() (at https://www.primevideo.com/region/eu/detail/XXXXXXX) without passing a candidate MediaKeySystemConfiguration containing audioCapabilities or videoCapabilities is deprecated and will soon become unsupported. ref=atv_hm_hom_c_OB0766a6_brws_1_1 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:06.726 Trying to play Widevine with no Windows Media Foundation. See https://support.mozilla.org/kb/fix-video-audio-problems-firefox-windows


Any ideas?

Gwenolé COUIX 於 4 天前 詢問

Gwenolé COUIX 最近回覆於 4 天前

New Page Pocket recomendations re-enabling periodically

Issue: The "Recommended stories" setting for the new tab default home page periodically re-enables itself. Version Info: Firefox 124.0.1 (64-bit) OS: Linux Mint 21.1 C… (閱讀更多)

Issue: The "Recommended stories" setting for the new tab default home page periodically re-enables itself.

Version Info: Firefox 124.0.1 (64-bit) OS: Linux Mint 21.1 Cinnamon

Additional Information:

  • I do not use pocket, at all
  • All settings that I can find related to pocket are disabled
  • I do use Firefox Sync, however the other device (124.0.1 (64-bit) on pop_os!) does not have this issue
  • Does not correlate to version updates (Mint has automatic updates disabled in policies)
  • Does not occur after a simple restart

I am tired of disabling this setting and having it return seemingly randomly. I have no interest in these stories, and consider them spam.

Please assist me in determining why this is happening on this device and how we can go about preventing it going forward.

Thanks, Steven

FIGBird 於 4 天前 詢問

FIGBird 最近回覆於 11 小時前

Frequent stutter when using auto scroll

As the title says, I experience stutter frequently when using the scroll wheel click to scroll. It's not exactly consistent in timing, but I'd say every second or less. … (閱讀更多)

As the title says, I experience stutter frequently when using the scroll wheel click to scroll. It's not exactly consistent in timing, but I'd say every second or less. It may be happening when scrolling normally as well, but if it is I can't tell.

Trying to google for a potential fix, I found a reddit thread suggesting to look at the WEBRENDER entries in about:support, though that's where it ended because the individual that posted the thread had no issues there. As the attached image shows, there are multiple NVIDIA_REFRESH_RATE_MIXED error codes, in WEBRENDER_COMPOSITOR and WEBRENDER_DCOMP_PRESENT. This makes some sense, as my main monitor is 144hz, and my tv, also connected to my GPU, is 120hz. I have a 3070 Ti FE, which I also used in my previous computer, which I remember having no stuttering in firefox with.

I also found that if I force the GPU to run at a higher speed (not overclocked, just at the advertised speed rather than the reduced speed it normally offers when doing non-intensive tasks like browsing the web), the stutter goes away.

I tried various about:config settings, like mousewheel.system_scroll_override.enabled from true to false, layout.frame_rate from -1 to 144 (this didn't seem to fix it, and made scrolling choppier in general, almost as though I'd turned off smooth scrolling though not as severe), though nothing seemed to help.

I'd greatly appreciate any help anyone can offer.

derpnik 於 5 天前 詢問

Connection not secure

trying to finished up taxes. When I try to import data I get the error message "connection not secure" in Firefox The site that comes up with this error is hrblock.net… (閱讀更多)

trying to finished up taxes.

When I try to import data I get the error message "connection not secure" in Firefox

The site that comes up with this error is hrblock.networthservices.com

I have used the HRBlock on-line tax prep for several years along with Firefox. I have called HRBlock support but they just say to manually enter everything.

Any safe work around to get this back to work normally?

I asked this question yesterday but can't find any record of it when I log in, how do I look at previous messages?

Ron

merrittrh 於 5 天前 詢問

merrittrh 最近回覆於 5 天前

Animation on scroll from last update is lagging.

Hello, sorry for distrubing, I have a problem with css transition since last update. Since last update, css transition on scroll is lagging. Any other browser is doing i… (閱讀更多)

Hello, sorry for distrubing,

I have a problem with css transition since last update. Since last update, css transition on scroll is lagging. Any other browser is doing it fine, firefox was doing it fine too before last update. You can see it, for example, on page https://www.albixon.com/ . On scroll, the page content is sliding smoothly by css transition.

Thank you, Jan

aznoh.pukuos 於 5 天前 詢問

Question Inquiring

Attn: To whom it may concern, @Firefoxsupport Your icon is missing from my tool-bar I get not log in to see download searches. What's up with that I've been with you guys… (閱讀更多)

Attn: To whom it may concern, @Firefoxsupport Your icon is missing from my tool-bar I get not log in to see download searches. What's up with that I've been with you guys for the longest. Thanks

dvdhrnnd 於 6 天前 詢問

Firefox Unexpectedly Closes Without Crash Reports When Switching Between Tabs

Dear Firefox Support Team, I am experiencing an issue with Firefox where it unexpectedly closes without any warning or generating a crash dialogue. This issue occurs whe… (閱讀更多)

Dear Firefox Support Team,

I am experiencing an issue with Firefox where it unexpectedly closes without any warning or generating a crash dialogue. This issue occurs when switching between any tabs, not exclusively ones with active media content such as YouTube, as previously suspected. This problem has persisted across multiple instances, without a discernible pattern or specific tab content causing the issue.

    • Firefox Version:** 124.0.2
    • Operating System:** Ubuntu 23.10, Linux 6.5.0-27-generic
    • Extensions/Themes:** [Provide a list of enabled extensions, or note if the issue persists in Safe Mode]
    • Recent Changes:** [Mention any recent system or Firefox updates]
    • Graphics Card:** NVIDIA GeForce RTX 3070 Ti, Driver Version 535.161.07
    • Steps to Reproduce:**

1. Open Firefox with multiple tabs. 2. Switch between various tabs. 3. Observe that Firefox occasionally closes unexpectedly without any crash report dialogue.

    • Attempted Solutions:**

- Checked `about:crashes` with no submitted crash reports found. - Monitored for errors using the Browser Console but found nothing consistently leading to the issue. - Attempted running Firefox in Safe Mode to rule out extension-related issues. - Disabled hardware acceleration to see if it impacts the occurrence, with no change.

    • Relevant Logs and IDs:**

- **Crash IDs:** N/A as no crash reports have been generated. - **Console Errors:** No specific errors noted that correlate directly with the issue. - **about:support Data(sanitised):**Name: Firefox Version: 124.0.2 Build ID: 20240401114208 Distribution ID: mozilla-deb Update Channel: release User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:124.0) Gecko/20100101 Firefox/124.0 OS: Linux 6.5.0-27-generic OS Theme: Generic Application Binary: /usr/lib/firefox/firefox-bin Profile Directory: [Generic Profile Directory] Build Configuration: about:buildconfig Memory Use: about:memory Performance: about:processes Registered Service Workers: about:serviceworkers Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 14 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 15.4 GB Disk Space Available: 1,468 GB Profiles: about:profiles

All Crash Reports: [No specific report ID]

Firefox Features - Firefox Screenshots: 39.0.1 - Form Autofill: 1.0.1 - Picture-In-Picture: 1.0.0 - Web Compatibility Interventions: 123.1.0 - WebCompat Reporter: 2.0.0

Add-ons [General categories without specific IDs] - Extensions: [List of extension types and general function, e.g., "Password Manager", "Dark Mode", without specific names or versions] - Themes: [Generic theme information]

Graphics - Features: [General graphics capabilities] - WebGL 1 & 2 Driver Information: [Generic GPU information, e.g., "NVIDIA GeForce Series", without specific model or driver version]

Remote Experiments: [Generalized experiment status]

Accessibility: [General state, e.g., "Activated: false"]

Library Versions - NSPR: 4.35 - NSS: 3.98 - NSSSMIME: 3.98 - NSSSSL: 3.98 - NSSUTIL: 3.98

Sandbox: [General sandboxing status]

Startup Cache - Disk Cache Path: [Generic Path] - Ignore Disk Cache: false - Found Disk Cache on Init: true - Wrote to Disk Cache: false

Internationalization & Localization: [General locale settings]

Remote Debugging (Chromium Protocol): [General status]

Printing: [General troubleshooting status]

This problem significantly disrupts my browsing experience, and I have not found a consistent workaround. Any insights or assistance you can provide would be greatly appreciated. Please let me know if further details are needed or if there are any diagnostic steps I can take to help resolve this issue.

Thank you for your time and help,

james294 於 4 天前 詢問