Hacked?

Hello, I recently find products added to check out from various sites to purchase. I use all my pcs and other devices. They are all password protected. No one uses my dev… (閱讀更多)

Hello, I recently find products added to check out from various sites to purchase. I use all my pcs and other devices. They are all password protected. No one uses my devices. I think some one got my account. I changed the password. Can you help me about this topic Kind regards sami

smu.uludgn 於 1 週前 詢問

Bookmarks not saving in specific folders or B.Menu.

I installed Firefox on a new Dell laptop and imported the bookmarks from FF on old laptp. On my old laptop things are OK. On the new laptop Firefox will ONLY store new bo… (閱讀更多)

I installed Firefox on a new Dell laptop and imported the bookmarks from FF on old laptp. On my old laptop things are OK. On the new laptop Firefox will ONLY store new bookmarks in the Recently Book... folder, no matter how many times I choose a specific folder from the Location dropdown, even if I only choose Bookmarks Menu without subfolder. Show Editor is checked. I have to manually move new bookmarks from Recently Book..... This is annoying. Can you help? I have not found a forum with this question.

Inge Jordan 於 2 週前 詢問

Inge Jordan 最近回覆於 2 週前

FireFox crashes on startup after sudden pc shutdown

After accidentally cutting power to my pc, Firefox has been crashing upon start. I've tried using Troubleshoot Mode, refreshing, reinstalling, and even manually deleting … (閱讀更多)

After accidentally cutting power to my pc, Firefox has been crashing upon start. I've tried using Troubleshoot Mode, refreshing, reinstalling, and even manually deleting all my user data, but nothing has worked. These crashes do not appear in the crash logs, and happen instantly upon opening the program.

Oddly enough, using task manager to restart Windows Explorer stops the crashing, at least for thirty or so seconds (this is how I was able to try Troubleshoot Mode, as well as accessing logs). I have no idea why this is, nor if it's useful information.

enochbennett144 於 1 週前 詢問

enochbennett144 最近回覆於 1 週前

I am stuck on "Widevine Content Decryption Module provided by Google Inc. will be installed shortly"

I'm trying to watch videos on Disney plus and Amazon prime. I can't get them to work. I tried various tutorials but many were irrelevant because they referred to google c… (閱讀更多)

I'm trying to watch videos on Disney plus and Amazon prime. I can't get them to work. I tried various tutorials but many were irrelevant because they referred to google chrome which I don't even have. I tried checking and unchecking the enable DRM checkbox. Widevine never seems to update. I do not know how to install in manually.

Terra Jones 於 2 週前 詢問

zeroknight 最近回覆於 2 週前

Firefox extremely slow to load pages or connect to Web sites after startup - Follow-Up

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (閱讀更多)

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

mobilesuit 於 4 週前 詢問

mobilesuit 最近回覆於 1 週前

Cookies and site data WILL NOT delete

I've been trying to delete cookies and site data multiple times and it will not delete, even after multiple attempts to fix it. Such as deleting Mozilla folder in file ex… (閱讀更多)

I've been trying to delete cookies and site data multiple times and it will not delete, even after multiple attempts to fix it. Such as deleting Mozilla folder in file explorer and downloading an extension to delete cookies and cache. Everything else gets deleted fine except for 2 sites.

SILENT 於 1 週前 詢問

cor-el 最近回覆於 1 週前

cannot get emails on my desktop. i get emails on my IOS smart phone

I do not get my emails on my desktop. My email address ends with ---@ comcast.net. I can be reach via text on my Iphone. Thanks, Al Mizrahi … (閱讀更多)

I do not get my emails on my desktop. My email address ends with ---@ comcast.net. I can be reach via text on my Iphone. Thanks, Al Mizrahi

almizrahi 於 1 週前 詢問

jonzn4SUSE 最近回覆於 1 週前

Trying to set my tab close button to the left

I am using theme called WhiteSur to imitate Safari, as that is the browser layout I prefer. However, this doesn't change the position of the close tab button and leaves i… (閱讀更多)

I am using theme called WhiteSur to imitate Safari, as that is the browser layout I prefer. However, this doesn't change the position of the close tab button and leaves it on the right hand side. I found a way to change it, using the code .tabbrowser-tab .tab-close-button {

 margin-left: -5px !important;
 margin-right: 2.5px !important;

} Unfortunately, this doesn't change based on the size of the tab, so if I set it to a size that is good for only having 1 tab, it will look bad or be off the screen for the other amounts of tabs. Is there a way to detect the width of the tab or the amount of tabs open and dynamically set the margins based off of this? So I could set it as (width-of-tab)-x and that would always keep the close tab button in the same spot, regardless of tab size. Thanks!

williamoflowden 於 1 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 週前

Firefox keeps asking to reinstall. It fails to check for updates. I have Windows 11 and Firefox 124.0.2

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't kno… (閱讀更多)

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't know if I have installed the Microsoft Firefox or the direct Mozilla Firefox downloaded. Maybe that is the problem, but I am not tech savvy. I have used Firefox for many years and like it. I am also too old (83) to deal with these problems. Help!

tommcgrath 於 1 個月前 詢問

Paul 最近回覆於 1 週前

  • 已解決

After updating to 125.0.1, checking for updates fails.

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'fail… (閱讀更多)

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

o.damen 於 4 週前 詢問

o.damen 於 4 週前 解答

Win 7: Firefox update to 115.10 esr from 91.0.2

It looks as though installing this 115.10 ESR will be a "new Install" instead of an update. 1) Will I lose my bookmarks, settings, passwords, ect? (My bookmarks have be… (閱讀更多)

It looks as though installing this 115.10 ESR will be a "new Install" instead of an update.

1) Will I lose my bookmarks, settings, passwords, ect? (My bookmarks have been collecting for years....)

2) If I try this will creating a restore point return me back to the way I was before the attempt?

Thank You All!

Longtimeuser 於 1 週前 詢問

cor-el 最近回覆於 1 週前

Ödeme Sayfası yönlendirme hatası

Merhaba İnternet üzerinden yaptığım alışverişlerde ödeme sayfası bölümünde beyaz sayfada kalmaktadır, java devreye girmeyip ödeme bölümünü onay sayfasına yönlendirme yap… (閱讀更多)

Merhaba

İnternet üzerinden yaptığım alışverişlerde ödeme sayfası bölümünde beyaz sayfada kalmaktadır, java devreye girmeyip ödeme bölümünü onay sayfasına yönlendirme yapmıyor beyaz sayfa olarak kalıyor.

mecburi bu durumlarda başka tarayıcı üzerinden girip yapmak zorunda kalıyorum.

bu konuda yardımcı olursanız sevinirim yoksa sevdigim tarayıcmı değiştirmek zorunda kalacagım

husamettintezcan 於 1 週前 詢問

cor-el 最近回覆於 1 週前

my containers are gone and i'm back to the defaults

Yesterday on my linux computer I noticed that my container setup ise back to the default setting. Now I'm using my windows laptop, and it is als back to the defaults. I'… (閱讀更多)

Yesterday on my linux computer I noticed that my container setup ise back to the default setting. Now I'm using my windows laptop, and it is als back to the defaults. I'm afraid the same thing will happen when I start using my windows desktop. Should I poll the network cable and delete my firefox sync data, so I can hopefully save my containers setup? Or is this not going to help, and I'm fucked anyway :)

rolingmetal 於 1 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 週前

  • 已解決

Homescreen bug - blank survey

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to clo… (閱讀更多)

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to close it either, and it seems bugged as it isn't going away even after updating the version of Firefox, it is still present on 125.0.2 version. Kindly assist regarding the same. I have attached a picture of the same herewith.

johnghosting 於 3 週前 詢問

jscher2000 - Support Volunteer 於 3 週前 解答

Lost favorites

Good morning, I have a problem with disappearing bookmarks, but I can organise the backup of the places.sqlite, but I assume that won´t be enough to recover, therefore my… (閱讀更多)

Good morning, I have a problem with disappearing bookmarks, but I can organise the backup of the places.sqlite, but I assume that won´t be enough to recover, therefore my question is, which files would be needed or is the one mentioned sufficient?

Thank you very much,

Mike

mstgier 於 3 週前 詢問

cor-el 最近回覆於 2 週前

  • 已解決

Add-on no longer on Toolbar

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View. I ran Remove and then Added it again, … (閱讀更多)

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View.

I ran Remove and then Added it again, hoping the Toolbar Icon would reappear = no go, And I lost all URLs already saved, stupid me. To be clear, clicking the Icon on the Toolbar saves all open tabs.

Is there a fix via Preferences? Thanks. gw

metaguy 於 1 個月前 詢問

zeroknight 於 2 週前 解答