Firefox 技術支援討論區

I added my first site to setting- camera permission this morning and got camera to work. Later went back to site and camera wasn't working. Checked setting which didn't list any site, added the URL again and clicked save. Clicked setting again an no site is listed and camera isn't connecting. HELP! This is for a doctors visit.

I use Firefox version 103, the old version that is perfectly compatible with an extension I always use. I love this old version, and I don't want to update it to the new version. But the update reminder pops up many times everyday. it's so annoying. I used "about config" to turn it off (see photo 2); it works a bit, but the popup still there once daily after the configuration. I want to turn it off permanently. Is there any way to do it? Thank you very much!!

Outlook 2010 Windows 10 Home edition, Can not open hyperlinks in Outlook e-mail. Get error messge "This operation has been canceled due to RESTRICTIONS in effect on this computer" Help!

Hi, I am trying to sync my Firefox account with a new laptop. Unfortunately, I am asked to verify a code sent to my e-mail, but my e-mail password is stored in my Firefox account so I can't open it. I am unable to access my e-mail any other way at the moment. Please contact me ASAP with a way to unlock my account so I can get my passwords. My regular account e-mail is [email-removed].

I can't recall if this problem occurs all of the time or not. The problem is this.............when buying something online or donating online using a credit card I often get the message...."Save credit card number-choose Yes or No" or something to that effect. Is there a way to modify the settings on my browser so that I do not get this question about saving my credit card number? Or is this an issue with how the website I am browsing at works and therefore I cannot make a one-time fix? Thanks.

I am using Linux and the latest browser 103.0.1

Using Firefox 103.0 on a Mac running Monterey. Since updating to FF 100.0 or possibly 101.0, the BBC News website's videos won't play. I've tried turniing off all privacy/security add-ons and settings but still nothing. Just a grey rectangle with the BBC logo in it (see screenshot).

Safari can play them though. Any ideas?

Until FF100, I used to disable <Ctrl><W> (close tab) by modifying browser/omni.ja, commenting the following line out in chrome/browser/content/browser/browser.xhtml :

<key id="key_close" data-l10n-id="close-shortcut" command="cmd_close" modifiers="accel" reserved="true"/>

It worked until FF100, but doesn't work anymore in FF103 : commenting that line out seems to have no effect on <Ctrl><W>.

Does anybody know why ? Or does anybody know a way to disable <Ctrl><W> ?

Background : on French keyboards, the <W> key is right next to <X>, so when I try to do a cut/paste (<Ctrl><X> → <Ctrl><V>) I sometimes end up doing <Ctrl><W> by mistake, thus closing the tab. Re-opening the tab doesn't always do the trick, sometimes the latest work is lost.

How do I add a site in setting - camera permissions to allow it to use my camera and microphone while still blocking other sites from asking to be allowed to use it.

Duplicate. See https://support.mozilla.org/questions/1385117

Hello !

I am using ff latest ver 103.0.1 on Windows-10-Enterprise-22H2-19045.1865-x64. When I go to drive.google.com/ it redirects me immediately to their support site displaying page : https://support.google.com/drive/answer/6283888?visit_id=##################-##########&p=unsupported_browser&rd=1

hash is a single decimal digit above.

On the support page, there is a button labeled "Update your browser". On clicking that ff opens another tab showing website : https://updatemybrowser.org/

This website says my ff version is 45. I wonder where did they get this number from .... !

So I installed a user agent editor extension ( https://mybrowseraddon.com/custom-useragent-string.html ).

Now updatemybrowser.org says I am using latest ff. But Google Drive still redirects me to their support site.

Same behaviour seen in ff safe mode when all extensions are disabled.

What do I do to access the Google Drive page?

Thank you.

-Gamma

Edit : typoes

Just recently I can't print out emails that have information I want to use from the computer. A box pops up that says a pop-up may be blocked. I didn't think an email is a pop-up. Help!!!

Before update, I could preview PDF directly without downloading it locally, now after update I need to download it first then it opens the downloaded file, any way to change this??

I've forgotten my password for my firefox account but im still currently logged into it and I want to move my firefox account to my new computer but don't know the password to login and sync it. I dont want to reset my password because I'll lose all of my saved passwords and bookmarks. Is there anything I can do?

I am not sure what category this goes into since I don't know if this is a cookie problem or a security problem or what.

I can download individual files from Google Drive just fine. But when I try to download entire folders from Google Drive, I can't download them as of a couple days ago. It looks the file zips, but then it won't let me actually download the file. Instead I get an error message "Can't download file. To download this file, try enabling third-party cookies for Drive."

The problem first started a couple days ago. (I have Firefox set to update automatically. Checking my update history, it looks like it started with 103.0.1 when it was updated Aug 1) The day the problem started, after trying just about everything, I cleared all my cache, site data, and cookies. That did fix the problem. But today when I got on, the problem came back. It was a huge hassle to log in again and do 2FA for everything again last time. If I have to do that every couple of days, I'm dropping Firefox because as much as I love it I just can't.

My browser privacy settings are set to Standard. I also currently have Firefox set to delete all cookies and site data upon close, with the exception of a list of websites I use every day. That includes drive.google.com. I have since added every google website I can think of, including the ones that it looks like Google tries to access when downloading zipped folders (as seen in Chrome) such as takeout-pa.clients6.google.com.

Things I have also tried besides clearing all site data:

• starting Firefox with all add-ons disabled
• turning Enhanced Tracking Protection off entirely on Google Drive
• Changing my security settings from Standard to Custom and changing "Cross-site tracking cookies, and isolate other cross-site cookies" to just "Cross-site tracking cookies"
• Changing my security settings from Standard to Custom and not blocking any cookies at all
• Going into about:config and changing the network.cookie.sameSite.laxByDefault setting from false to true (It was on false when problem started. I changed it back after troubleshooting.)
• Doing all of the above in various combinations

If it matters, when I was changing the laxByDefault setting, I can see two other settings with that phrase but I don't know what they do exactly. If changing either of these would help, let me know. network.cookie.sameSite.laxByDefault.disabledHosts [the rest is blank] network.cookie.sameSite.laxPlusPOST.timeout [currently set to 120]

And Google Drive still claims it can't download zipped files. I am going slightly insane because I have to download several large folders from Google Drive every day. Currently my solution is to download all files in Chrome.

I can also try uninstalling and going back to 102 somehow, but that's not a good permanent solution. I guess I can also try clearing the cache again. But there's got to be a better way. It's way too much of a hassle to do that every couple of days.

Please help. Thank you.

YouTube worked fine in the past, but for at least the last few days (likely longer) Firefox 103.0.1 won't play anything. Chrome works fine still. Other large transfers work fine.

Latest video I tried to play: https://www.youtube.com/watch?v=WkN8Aqb2IBc Is a DND group playing with an actor from The Outpost (TV show on CW)

In Firefox I see the initial video preview image, and after clicking to play I get a constant spinning progress animation but the video never plays. Turning on the debug overlay info shows plenty of download capacity detected (I forget the name in the UI) but very little ever transfers (bars further down).

Only oddity I can see in the debug info it puts in the the clipboard is the wrong Angle GPU. I have 2 x NVIDIA 1080ti's in SLI, and it sees a 980. Chrome shows the expected value instead. I filed a bug on the Angle project just in case. I looked on the Firefox about:support page with hardware acceleration disabled and it showed two webgl driver entries (1 and 2), both with 1080ti listed.

I tried disabling the performance feature setting and hardware acceleration (closed app then opened again). No difference.

Windows 10 x64, latest patches. Latest NVIDIA drivers through GFE (auto updates itself). Two Windows 10 graphics options are on (GPU scheduler and Variable Refresh Rate).

I've seen a couple notifications from Windows about Firefox "attempting" to use GPU hw acceleration, but I have no idea why it'd be blocked. Clicked it and it did nothing. I looked in my event viewer and didn't find anything useful either. I haven't manually set any applications to use a certain GPU. Integrated GPU from CPU is disabled in BIOS.

GPU isn't overclocked. CPU is barely. And I see no reason to think this is related. In the past I'd get reboots and event viewer errors. Even when it worked in the past I was similarly overclocked. All programs (diagnostics) I've run to verify proper functioning have passed.

My old Win PC has suddenly died (burnt mobo) and I purchased a new one. System SSD from old PC works. How can I transfer logins and passwords to my new PC (just registered Mozilla acc today, so Sync option is not for me). What files, where to search (for the SSD from the old PC) and where/how to copy to a new one? I am noob here ((( Thank You very much for help.

Unable to access www.metrobyt-mobile.com with Firefox for Windows but it works fine in other browsers and with Firefox on Android. All I get is a blank white page for about a minute then it says:

The page isn’t redirecting properly An error occurred during a connection to www.metrobyt-mobile.com.

• This problem can sometimes be caused by disabling or refusing to accept cookies.

I checked and verified that cookies appear to be correctly enabled and checked other questions about this problem but was unable resolve the issue.

I've read the articles that tell you how to sync between devices and I've done everything in them. Sync is on on both pc laptops, and I've pressed sync on both. I'm not sure what exactly has synced but I'm ultimately, trying to get my open windows with their tabs onto the new device. I'm sure there I a simple step I'm missing. Please help!

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there

I've tried deleting cache and cookies but it doesn't work