Firefox 技術支援討論區

I am no IT expert, and I am unable to open web pages , I have cleared history and cache , but it does not make any difference, I have a mac ios desk top pc , I have tried to access troubleshooit , no luck there either, very bemused

Since updating to the latest Firefox (102.0.1 ) I am no longer able to download any attachments from my email account when I use Firefox. I have to go to Safari and open my email there and download my attachments there. Or I have to forward the email to a different email account, not through a browser (to my IMac Mail account) to download the attachments.

If a solution cannot be found for this, I will have to discontinue using Firefox.

Thank you for your help.

Wendy

Since my upgrade in Firefox my home page when I open it fills only half the screen. I can enlarge it but that's a pain in the rear. Every time I go out of Firefox and then return to the home page it is half the width of the computer screen. How do I get to make the full screen my default? Thanks Richard

HI, I have just got a n ew laptop and setting it up from scratch. I have logged in to Mozilla, and I was under the impression I would find my password, browsing history and bookmarks there just like it was on my old laptop, but alas not. Ibhave trie looking for a solution but can't find anythjing that helps me out. I have also changed the password just in case it was that but it wasn't. Any advise on this thanks. Would ghate to go back to Safari. I am using Apple M3 MacOs 13.5. Thanks Anna

I am running on a mini Mac, OS v, 12.6.2. I have activated the extension (add on) for EZY Photo, but don't know how to get access to edit photos. I've checked in my Mozilla Firefox preferences and the extension is activated. I have not set the extension to private. But don't see a EZY Photo tab on my home page nor do i see one when i open a program like Preview, Photo Booth, Photos, Google Photo. Any suggestions on what I am not doing right?

Hi all. Permit me to say thank you in advance to the people responding.

I am running a late 2010 MacBook Air, Firefox V 112 (64 bit), IOS 10.13.6. Search Engine is Duck Duck Go. Web pages have become very slow to load. Lower left hand part of the screen displays "waiting for Duck Duck Go, waiting for YouTube, etc." I have the same problem with a like vintage Lenovo V460 running Windows 10. It's not the router because my smartphone loads pages wicked fast and it uses my router for data. The phone is using Firefox Focus.

Changing the browser to Safari speeds loading. Changing the browser to Edge does the same for the Lenovo V460.

This problem began with both computers after Firefox recent updates, although I don't recall when it started. Suggestions? I have been a Firefox user since forever ago and I'd really like to keep using it.

Thanks again.

Allen.

I have been trying to attach Excel files to my emails on my MAC but they cannot be opened by the recipients. How can I get my Word and Excel files to be opened when I attach them?

I have Firebox as my default browser, both on my iMac and my PC laptop. Problem is, when I click on a photograph on line, it loads the image fit to the screen, instead of its original size! How can I change the setting on both my devices so this won't happen?! When I use Chrome, those images are all loaded in their original, large size, but not when I use Firefox! WHY?!!! I have tried the Firefox settings but can't find a solution! Thank you for your help.

Since like 2 weeks, Firefox on my M1 MacBook keeps crashing. This is really annoying which is why I have to consider switching to Brave.

Does anyone have the same problem?

Hello! I'm running the current version of Firefox, and my MacOS is also up to date: 14.2. I'm building a website in Squarespace. On that website, I have a PDF link that, when clicked, will open in a new browser window, with an option to download. I've set that up in SQSP settings, but clicking the link only allows a download. Squarespace Support and myself were able to open the PDF in a new window in Chrome and Safari. Is there a setting in Firefox or something else that I'm missing that will allow opening the PDF in a new browser window? Thanks! Michael

Hi, I need to download Firefox 78.0 for my Mac OS X Yosemite version 10.10.5 but I can't find it. Can you please help me, letting me know from where to download it? Thanks, Ro

Under Settings, Firefox will not allow me to check the box to "Open previous windows and tabs. WHY? It has always worked before. Did the recent iOS update do this?

Hello

If I put a video into full screen mode there is space left at the top of my screen where the desktop menu bar would normally go. I've looked everywhere for solutions but can't find anything that works.

Attached is a screengrab of what I mean, the black space being a video trying to play full screen.

Cheers for any help

Tom

Every time I log into a website, it asks if I want to save the password, and I click save, but it doesn't work. When I go into my account and try to add a saved login, it says "An error occurred while trying to save this password" and at the top a small bar appears saying I need to enter my primary password to log in, despite the fact that I'm already logged in and when I click the log in button it just goes back to the logins and passwords page and nothing has changed. I've tried quitting and restarting, changing all my preferences, nothing works. I've googled everything I can think of with no answers to my issue. Please help or I'm going to give up on Firefox and never use it again!

My bank requires Firefox version 104 now to log-in for security. I have an older Mac, running IOS 10.9.5 (can't update any further) and Firefox 78.15.0. Am I stuck buying a new Mac?

I get this message everytime I try to log into my Suredividend.com account. I have been a subscriber for quite sometime and until recently been able to log into it. About 2 weeks ago suddenly not able to. After considerable time and effort I was able to contact the folks at Sure dividend and they said that I seemed to be the only one that had this problem as no one else had ever complained. They suggested I reload the webside and start from jump again. I did so with the same result. They also suggested I clear my histories so I did that. Same result. I pay a considerable amount of money to this website and cannot get onto it because Firefox says this website is bad and might steal my ID, password, etc. Help I would cancel but I cannot even do that. What in the world is happening?

  Bruce Stafford.  [email address]

(I have removed the email address for your privacy and security as this is an open forum.)

duplicate of /questions/1433030 thread.

I‘m somewhat uncertain: I downloaded the Firefox Installer from (I believe) Mozilla.org via Edge. When I tried to Upload the file to VirusTotal I got errors first and it only worked after restarting the laptop.

The file hadn‘t been analyzed so far (which surprised me), 1 out of 72 scanners claimed to have found a Trojan but what bothered me more was that according to VirusTotal the file was compiled in 2018 with Microsoft Visual C/C++ 12.00.8168. It was also somewhat smaller than the last Installer I downloaded (342kb vs. 390kb), although both should be version 18.05.

So I‘m a little concerned if the downloaded file is legitimate?