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I'm having trouble in signing up on Mozilla Account on Firefox browser. Whenever I try to sign up or sign in, this message shows "The request was blocked for security reasons".

duplicate of /questions/1460807 thread. Would you help me signing up? I already created Mozilla Support account a while ago. But I'm still having that same problem. … (閱讀更多)

duplicate of /questions/1460807 thread.

Would you help me signing up? I already created Mozilla Support account a while ago. But I'm still having that same problem.

Shakib Ahmed Numan 於 2 週前 詢問

  • 已解決

Syncing passwords

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to … (閱讀更多)

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to be sync'd, yet they have not migrated to Win 10. Bookmarks have so I know something is working. Any advice? Thanks Chris

chris654 於 2 個月前 詢問

chris654 於 2 個月前 解答

  • 已解決

What exactly is encrypted by Primary Password?

Good afternoon, I have read in an article a statement that Primary Password encrypts all saved logins, therefore it is safer and recommended to use it. Well, I observed … (閱讀更多)

Good afternoon,

I have read in an article a statement that Primary Password encrypts all saved logins, therefore it is safer and recommended to use it. Well, I observed that it does not really matter if the password is set for the contents of logins.json, it does not change. What exactly is encrypted by Primary Password and how does it improve security?

I also tried to set the same password for different websites (I used a different mail tho) and the output in logins.json is different, which is even more confusing to me.

The output itself is kind of strange, the first part of it seems to be the same for almost all entries and looks like that: MEoEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwc.

cherryseemstolikeme 於 1 天前 詢問

cor-el 於 1 天前 解答

  • 已解決

Bookmark folders

I have created a number of folders for bookmarks and clicking on the folder used to produce a long list for each. Now, possibly since the latest update, the list is abbre… (閱讀更多)

I have created a number of folders for bookmarks and clicking on the folder used to produce a long list for each. Now, possibly since the latest update, the list is abbreviated and doesn't show bookmarks that, if I open in a tab and click "edit", are shown as being in the folder. The only forum article I have seen on the topic seems far too complicated for me to understand.

NorJean 於 1 個月前 詢問

NorJean 於 1 個月前 解答

  • 已解決

firefox version 128.0.3 can't play HD amazon prime videos

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements. I've already tried … (閱讀更多)

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements.

I've already tried playing the same video on edge, and the quality selector was fine there, full HD video.

Thank you in advance

Juan Cuello Espinosa 於 1 個月前 詢問

Juan Cuello Espinosa 於 3 週前 解答

  • 被鎖定

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. … (閱讀更多)

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

majad Fani 於 1 個月前 詢問

  • 已解決

Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (閱讀更多)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

taina1 於 2 個月前 詢問

jscher2000 - Support Volunteer 於 2 個月前 解答

  • 已解決

Reset password to my account, lost all data

Although I saw now your warning to create recovery keys. I was unaware in past. Ha dto change laptop and browser didn't let me login by gmail. I created password and save… (閱讀更多)

Although I saw now your warning to create recovery keys. I was unaware in past. Ha dto change laptop and browser didn't let me login by gmail. I created password and saved in firefox itself.Please help if possible to recover bookmarks in my account

Dr. Anmol Godara 於 1 個月前 詢問

TechHorse 於 1 個月前 解答

  • 已解決

How to Restore Favicons Lost for All Bookmarks in FF 129.0.2 (64-bit)

On two occasions all of the favicons for my Bookmarks have disappeared. The only way I have been able to restore them is to open each bookmark using "Open All in Tabs" fo… (閱讀更多)

On two occasions all of the favicons for my Bookmarks have disappeared. The only way I have been able to restore them is to open each bookmark using "Open All in Tabs" for each Bookmark folder. As I have many hundreds of Bookmarks, this is an extremely time consuming process. I have done this twice. I have just encountered a third instance of this problem and would like to avoid doing it again if there is any other way to restore the favicons.

I had saved the favicons.sqlite files from the Profile, but I am unaware of any way to restore the favicons directly from this file. The favicons.sqlite file appears to be of the proper size, i.e. ~17KB. On the last occasion, following a suggested solution, I rebuilt the iconcache hoping it would also rebuild the favicons, but that was not the case. As a result, I used the above process.

Any solutions to restore the Bookmark favicons without opening all with "Open All in Tabs" would be greatly apprecuated. I don't know what has caused the favicons to disappear. I am running Firefox 129.0.2 on a Windows 11 Pro PC.

Allan

Ulysses41 於 2 週前 詢問

Ulysses41 於 2 週前 解答

  • 已解決

Firefox has been crashing every 5-10 mins

Hi, my firefox has been creashing every 5-10 mins even in troubleshoot mode. Please help. Here is a list of the crash IDs for tonight: bp-23147b5e-75aa-4e42-8777-a999… (閱讀更多)

Hi,

my firefox has been creashing every 5-10 mins even in troubleshoot mode. Please help. Here is a list of the crash IDs for tonight:

bp-23147b5e-75aa-4e42-8777-a99900240801 2024-08-01, 1:40 p.m. View bp-1c79a3b1-b7a7-4b45-a910-6296b0240727 2024-07-26, 11:46 p.m. View bp-9a46ad2e-d8e8-4217-80c6-7bf720240719 2024-07-18, 11:03 p.m. View bp-d742c571-926d-4cd3-966a-b31750240417 2024-04-16, 9:52 p.m. View bp-788dfd10-fc1c-4567-8552-1752d0240812 2024-08-11, 10:53 p.m. View bp-3b748a7d-b519-41af-8bf3-e491e0240812 2024-08-11, 10:53 p.m. View bp-e0535305-f625-43e4-8dc1-aa6b30240812 2024-08-11, 10:53 p.m. View bp-fcb76f76-a488-438c-9352-af3c90240812 2024-08-11, 10:53 p.m. View bp-b8ce4d6e-3904-4fcc-8d58-e02240240812 2024-08-11, 10:53 p.m. View bp-48288fb6-9fac-4cc2-9251-ef2970240812 2024-08-11, 10:53 p.m. View bp-14bdf94a-89a0-47fe-837c-97e7a0240812 2024-08-11, 10:53 p.m. View bp-31dd271c-8d80-49ff-bd2d-e85790240812 2024-08-11, 10:53 p.m. View bp-ce1040ff-6256-4523-8514-cd4350240812 2024-08-11, 10:53 p.m. View bp-463d670c-55e4-4e31-be04-feb800240812

Missy Y 於 1 個月前 詢問

jonzn4SUSE 於 1 個月前 解答

  • 已解決

I uninstalled Kaspersky and now I can't access gmail in firefox

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspers… (閱讀更多)

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspersky-labs.com, and it never loads. Kaspersky is no longer listed under my extensions, and I am not sure how to get this resolved so that I can access gmail again. Please help!

Sean Wheeler 於 1 個月前 詢問

Sean Wheeler 於 1 個月前 解答

  • 已解決

Blue Squares on my Browser

Hi! I seem to be having an issue with my browser. Every now and then, blue squares will partially or completely replace the icons on my toolbar an search bar, and disappe… (閱讀更多)

Hi! I seem to be having an issue with my browser. Every now and then, blue squares will partially or completely replace the icons on my toolbar an search bar, and disappear on its own after a while.

For reference, I currently have several tabs open (13) on a split screen, but only the icons on de left window are affected by this. This started happening this month, prior to this I was able to have multiple tabs open on a split screen without issue.

I'll attach 2 images so you can see what I mean.

I appreciate any advice I get to fix this.

Alex 於 2 個月前 詢問

cor-el 於 1 個月前 解答

  • 已解決

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS ://

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS :// I DID ALL THE STEPS! DISABLE PRIVACY BADGER & ADBLOCK PLUS AND I CLEAN ALL THE COOKIES FROM ALI-EXPRESS! BUT … (閱讀更多)

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS :// I DID ALL THE STEPS! DISABLE PRIVACY BADGER & ADBLOCK PLUS AND I CLEAN ALL THE COOKIES FROM ALI-EXPRESS! BUT STIILL NO LUCK :(( HERE I MADE YOU A CLIP SO U CAN SEE THE PROBLEM. DAMMM ONLY PICs HMMM?! OK I UPLOAD IT TO YOUTUBE SPECIALLY FOR YOU!!! HERE IS THE LINK : https://youtu.be/Cz2Q263CJe4 HOPE THIS HELPS

boshidara_deliivanova 於 2 個月前 詢問

boshidara_deliivanova 於 1 個月前 解答