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caret_left_24_filled.svg ??

I found this file on my desktop. File type is Firefox HTML Document. Size 1KB. I've never noticed this before and wonder it I should delete it, move it, or what. Anything… (閱讀更多)

I found this file on my desktop. File type is Firefox HTML Document. Size 1KB. I've never noticed this before and wonder it I should delete it, move it, or what. Anything to worry about? I haven't opened it.

Thanks for any enlightenment you can offer!

Julie 於 5 個月前 詢問

Denys 於 5 個月前 解答

  • 已解決

Firefox ratings of Amazon reviews have disappeared

Why have ratings of reviews on Amazon disappeared and how do I restore that feature? I do not see a price tag in the upper righthand corner. I'm running Firefox on a PC w… (閱讀更多)

Why have ratings of reviews on Amazon disappeared and how do I restore that feature? I do not see a price tag in the upper righthand corner. I'm running Firefox on a PC w/Windows 10.

Polly Kummel 於 5 個月前 詢問

TyDraniu 於 5 個月前 解答

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Must disable ad block to use youtube with adds. How to do this? thanks

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and… (閱讀更多)

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and disable ad block programs/ extensions, thus allowing me to get back on You tube. I can recognize an outright program, but do not knew if extensions are in play that are not obvious to me. THANKS

Helene Rubinoff 於 5 個月前 詢問

jscher2000 - Support Volunteer 於 5 個月前 解答

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Video still auto plays even though AutoPlay is blocked for both Audio and Video

On certain websites , the audio and video still auto play even though the option, "AutoPlay" is blocked for both audio and video. Please see the attached screenshot wh… (閱讀更多)

On certain websites , the audio and video still auto play even though the option, "AutoPlay" is blocked for both audio and video.

Please see the attached screenshot which shows that auto play is blocked, it is circled in red. While the video has auto played, circled in orange with a timestamp of 17 seconds being played prior to it being manually stopped.

Please fix this issue.

LimuxSpring 於 5 個月前 詢問

LimuxSpring 於 4 個月前 解答

  • 已解決

Customization Panel, Under The Wallpapers Section

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find… (閱讀更多)

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.
       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 


The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

T Fontana 於 5 個月前 詢問

T Fontana 於 5 個月前 解答

  • 已解決

Firefox reseted after reboot

Hi! i was wondering why my firefox reseted after reboot. i have all the important tabs and bookmarks for my university work, chores and articles, platforms that are mande… (閱讀更多)

Hi! i was wondering why my firefox reseted after reboot. i have all the important tabs and bookmarks for my university work, chores and articles, platforms that are mandetory on my uni. also, i was tinkering with partitions before the reboot because my steam didnt want to run any games. i was guided by the chat gpt with terminal coding to do get steam working even tho i didnt solve the problem. is there any way you can help me?

Tin Balaban 於 4 個月前 詢問

jonzn4SUSE 於 4 個月前 解答

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Firefox will not load any website after an update

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other brow… (閱讀更多)

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other browsers on my Win 10 PC load immediately so it is not a network issue. It is Firefox. When I see that an update is pending I hesitate to do the update because I know I will lose the use of Firefox until it is ready to respond. It just hangs with "loading X.com" showing at the bottom left of the blank screen. I have been using Firefox for a long time and in the past year or longer it has become very unreliable. There are also instances where without an update it will do this and the only way I can get it to work is to clear the cache and the history through settings. What is going on with Firefox! (And lately there is an update every couple fo days!

rrambrose 於 5 個月前 詢問

Denys 於 2 個月前 解答

  • 已解決

Did Not Connect: Potential Security Issue

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to nrega.nic.in because this website requires a secure connec… (閱讀更多)

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to nrega.nic.in because this website requires a secure connection.

What can you do about it?

nrega.nic.in has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Probably nothing, since it’s likely there’s a problem with the site itself.

Venkateswarlu kuruva 於 4 個月前 詢問

Venkateswarlu kuruva 於 4 個月前 解答

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Modifier Keys will not work at the same time in Developer Edition

I have 2 instances of Firefox: I use stable for all my professional work, and I use Developer Edition (Aurora Channel) for personal things. The stable branch works fine. … (閱讀更多)

I have 2 instances of Firefox: I use stable for all my professional work, and I use Developer Edition (Aurora Channel) for personal things. The stable branch works fine. In Aurora though, certain key combos will not work. This even persists in troubleshooting (safe) mode.

Specifically, it seems anything using both ctrl+alt will not register alt, only ctrl. alt, alt+shift, and ctrl+shift all seem to work fine, but ctrl+alt and ctrl+alt+shift do not. Again, this works fine in stable, so I am clueless as to why it doesn't work in my other instance.

Another detail is that this happens on multiple websites, not just one. The post prominent one is Google Sheets. In sheets, you can insert the date using `ctrl+;`, the time using `ctrl+shift+;`, and both using `ctrl+alt+shift+;`. Inserting them separately works fine, but both causes only one to insert.

Catt0s 於 6 個月前 詢問

Catt0s 於 6 個月前 解答

  • 已解決

How to change order of Firefox toolbars

Hi Please could someone help me re-order my firefox toolbars. Previously I managed to arrange them in the order I prefer, but an update seems to have destroyed the orde… (閱讀更多)

Hi Please could someone help me re-order my firefox toolbars. Previously I managed to arrange them in the order I prefer, but an update seems to have destroyed the order again, and I can no longer find the web page which explained how to do it. reading from the top, I would like to see: • Title bar • Menu bar • Navigation toolbar • Bookmarks toolbar • Tabs toolbar • Web content area

Instead I have • Title bar • Menu bar • Tabs toolbar • Navigation toolbar • Bookmarks toolbar (I even seem to have lost this now and don't know how to get it back!) • Web content area Thanks for any help that can be provided. Brox

brox1026 於 4 個月前 詢問

brox1026 於 4 個月前 解答

  • 已解決

How to restore bookmarks from a bookmarksbackup .jsonlz4 file on a mac

Hello, FF 139.0.4 on MAC Sequoia15.5. Lost ALL references to bookmarks, i.e. Bookmarks Toolbar totally gone. How can/do I restore from .jsonlz4 file in bookmarkbackups.… (閱讀更多)

Hello, FF 139.0.4 on MAC Sequoia15.5. Lost ALL references to bookmarks, i.e. Bookmarks Toolbar totally gone. How can/do I restore from .jsonlz4 file in bookmarkbackups. Also, will I be able to salvage my previous profile, presumably containing my older "Tabs on Bottom" work-around? Alternatively, is there a process to restore JUST Firefox from Time Machine? Appreciate any advice.

jYOW 於 4 個月前 詢問

jYOW 於 4 個月前 解答

  • 已解決

Chinese hanzi instead of Japanese kanji are rendered on websites

Hello, I'm a bit out of ideas how I can get Firefox to display the correct characters. For reference: https://learnjapanese.moe/font/ Windows: I only have german and ja… (閱讀更多)

Hello,

I'm a bit out of ideas how I can get Firefox to display the correct characters. For reference: https://learnjapanese.moe/font/

Windows: I only have german and japanese locale installed, i even changed in intl.cpl the language to japanese. I have installed the japanese language pack / fonts and it's showing correctly in any windows editor.

Firefox: Second language set to japanese, disabled all addons, tried it on private mode to no success.

Any ideas how I get the characters to display?

Edit: I made it work by changing in about:config the font.cjk_pref_fallback_order-string to have ja as first.

heunisch 於 5 個月前 詢問

heunisch 於 5 個月前 解答

  • 已解決

Cannot resolve disappearance of my bookmarks toolbar

I've loved Firefox for years but can no longer use it because I have been unable to resolve this issue. All was well, an update was done, and bingo, I got this message. I… (閱讀更多)

I've loved Firefox for years but can no longer use it because I have been unable to resolve this issue. All was well, an update was done, and bingo, I got this message. I don't know how to fix it. I removed Firefox from my desktop and re-installed. Same problem.

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Jackie Anderson 於 5 個月前 詢問

jscher2000 - Support Volunteer 於 3 個月前 解答

  • 已解決

No sound on YouTube

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the compute… (閱讀更多)

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

computerdown 於 5 個月前 詢問

computerdown 於 5 個月前 解答

  • 已解決

Amazon shortcut is messed up

Firefox has shortcuts at the top of any new tab opened. These are usually your most visited pages. For most shortcuts, if you click the three dots you get a menu of: Pin … (閱讀更多)

Firefox has shortcuts at the top of any new tab opened. These are usually your most visited pages. For most shortcuts, if you click the three dots you get a menu of: Pin Edit Open in a New Window Open in a New Private Window Dismiss Delete From History

This is the menu you get for almost all shortcuts EXCEPT for Amazon. For the Amazon shortcut you get: Pin Dismiss

That's it. No opportunity to edit it. And if you click on the shortcut, it doesn't take you to Amazon.com, instead it opens "Amazon.com Search" in the address bar. I don't want Search, I want to go to the Amazon home page but the shortcut doesn't take me to the Amazon homepage like it used to. Why is this broken now?

KT 於 4 個月前 詢問

KT 於 4 個月前 解答

  • 已解決

Firefox crashing immediately after install, won't open

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple time… (閱讀更多)

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple times in a row), if I try to open the browser (only once), and during the uninstallation process (also multiple times in a row). I've tried a clean reinstall multiple times, including deleting the folders from program files, %APPDATA%, and all registry entries I could find (HKEY_CURRENT_USER>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node).

I've contacted IT and they don't seem to think anything pre-installed should be affecting this. I'm unable to get a crash ID as I'm unable to even start the browser - all I get is the Firefox crash reporter, immediately. Is someone able to help me figure out why I can't get this working?

ckennah 於 5 個月前 詢問

ckennah 於 5 個月前 解答

  • 已解決

Can't update Firefox on Linux Mint

Tried to update Firefox. Got the message: your updates are being managed by your organization. I'm a home user. No organization. What is the problem? Thank you in adv… (閱讀更多)

Tried to update Firefox. Got the message: your updates are being managed by your organization. I'm a home user. No organization. What is the problem? Thank you in advance.

KLRGUY 於 4 個月前 詢問

TyDraniu 於 4 個月前 解答

  • 已解決

Shaw Webmail error: Security Check Failed. Clear your browser cache and retry.

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing an… (閱讀更多)

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing and data history", (as per Firefox guidelines) multiple times, for all History and cache. Did not resolve issue. Contacted Shaw Support; they instructed to try logging in with Chrome browser. Worked fine. Issue appears to be strictly with Firefox Browser (on multiple devices). I prefer Firefox over Chrome. Any advice greatly appreciated.

Jorge Mandango 於 4 個月前 詢問

Jorge Mandango 於 4 個月前 解答

  • 已解決

MacOS 26 Spotlight usage crashes Firefox when summoned

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach… (閱讀更多)

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach ball will spin. It will only happen if Firefox is in focus when I use spotlight, and only if I am signed into Firefox sync.

I am not sure of a way to help replicate this issue as it seems to only happen when signed with Sync, but I would be happy to provide additional if I can.

Cbjake 於 5 個月前 詢問

Wicker 於 2 個月前 解答