Firefox 技術支援討論區

I cannot hear anything from websites, YouTube for example when using FireFox. I have checked the Volume Mixer and there is sound except for FF tab

I can hear perfectly in other browsers so this problem only exists when using Firefox. I have tried all the suggested remedies with no success.

Any suggestions welcome

For a while Google Drive's cloud interface hasn't been able to show "information" about files, i.e. pictures, text, file-data. The fault is not present in Android, Chrome and Edge so it is not Google Drive that is buggy. I'd rather not change to another web browser. Please present a fix. Janne G win 10 home, v 22H2, OS-v 19045.3570, Windows Feature Experience Pack 1000.19052.1000.0

as of 2023/09/29 hulu, netflix, prime and disney+ are not playing videos on firefox, after making zero changes to settings or configuration.

I tested Netflix on Google Chrome and videos played, confirming this is a Firefox issue. I cleared recent/all history and changed passwords for those sites. Netflix logs me out if I attempt to play content. Speedtest reports 200 mb/s. Mozilla VPN is installed but turned off. Netflix sign in reports a new device/login in my state which is different from the VPN setting so this confirms that the VPN is not active and blocking content. HBO/Max videos play correctly and that site does not have the same issues. Firefox has crashed numerous times in the last two weeks. Sometimes just a single tab, sometimes a full application insta-quit.

I prefer to compartmentalize usage across different browsers for privacy/security reasons and would like to continue to use Firefox for these streaming services.

A few months ago, an automatic feature in bookmarks quit working. It used to be that when you bookmarked a page you would be prompted about what bookmarks folder you wanted to put it in. That suddenly quit working. Now, after you bookmark a page, you have to go into "Manage Bookmarks" then move it to the folder you want. I can't find a setting that would bring that back. Was this a change that was deliberately made in an update or is it just a glitch that happened somewhere along the line? If that feature was removed, I'd like to know why. It doesn't make sense.

Can't get past "This browser is no longer supported" message when trying to access "twitter.com". Have turned off all known ad blockers. Reload produces same result.

i would like to increase the no of columns for TopSites in newTab page to more than 8 columns.

there is a method to increase the no. of rows but since my monitor is wide I would like to have increased no. of columns which will let me to view all the topSites in a single page without any scrolling.

Is there any property that can be added in the about:config page to increase the no. of columns.

Dear all, I have unchecked all the boxes in "Settings/Search/Search Suggestions" and disabled history for the search engine and yet Firefox still displays search suggestions in the address bar. They even have a small header called "Firefox Suggest". How can I turn this off? Thanks for your help, Markus

Windows 11 Home 22H2 FF 118.0.1 (64-bit)

Default search engine is Google

Firefox won't show ever the window to save files or to open files. It happens on any website. If I press ctrl+S the "save as" window does not appear. If I try, on any page, to open a file for upload the window to select the file does not show.

Please advise!

OS: Ubuntu 22.04.3 LTS Firefox Version: 118.0.2 (64-bit) (installed through Snap)

After the last update clicking on a bookmark no longer opens the site. My bookmarks are all there they just don't work. Anyway to fix this or should I finally move to Chrome?

Currently i found the configuration for opening in the same tab, and that middle mouse will open a new tab. However, the new tab from middle mousing, just opens the same tab as where I middle moused. It does not appear to be loading/opening the link I clicked. Ive tried a few items in about:config but havent found one that makes it load the middle moused link.

Hiya,

I use a theme which some years ago (after a change in the way Firefox handles dark-mode preferences) changed all UI and websites to use dark-mode. I was able to keep using the theme, and mostly override this behavior by setting:

`layout.css.prefers-color-scheme.content-override = 1`

However, this didn't take for some components, such as the sidebar and bookmark editor window, which still continue to use dark-mode.

Is there any way to completely disable dark-mode everywhere, and still use my preferred theme?

Cheers, Afraz

https://support.mozilla.org/en-US/kb/website-translation how can i disable this?

The horizontal scroll arrows are not working on Amazon prime video using Firefox on a pc running Win10.

It hasn't worked for some time and I thought it was an Amazon problem, but I've tried other browsers and devises and it works on all of them EXCEPT Firefox.

My Firefox for pc is up to date. I have uninstalled and reinstalled twice. I have tried cntrl +/- thinking maybe I just wasn't seeing them - they're not there. All drivers are up to date.

I don't want to use another browser but i use Amazon prime video a LOT and this problem makes it nearly useless. HELP please?

I have been using the Walgreens web site to manage my many prescriptions without problems. Now, most of the Walgreens web site still works but the two menu options that need to display my personal prescription details fail with the display "Sorry, an unexpected error occurred. Please try again later." I initially thought that a Walgreens update might be in progress so just waited. Walgreens support gave me the same answer that there was probably web site maintenance in progress. After 4 days of the same problem and answer, I ported enough information to login in to Walgreens with the Microsoft Edge browser and access to my prescription information worked without a problem. I believe this problem with Firefox started around the time I updated to 117.0.1 but I might not have this perfectly correct. I was just notified to update to 118.0 and did so. Firefox access still fails and Edge access still works. Thanks for any help you can provide. Windows 10

Hello! Since I updated Firefox to 118.0.1 (latest version when writing this) the Teams Large Gallery mode in Firefox is displaying black and eventually all the participants appear but the performance is 1 frame per minute. All the cameras are frozen and occasionally the display refreshes for one single frame.

Audio is working fine and default Gallery mode (only 4 camera displayed) still works normally.

Thank you!

I was just updated to version 118.0.1 which is advertised to contain a webpage translation function. I clicked the show me button which sent me to the Firefox Mexico webpage. However, there's no Translate button/icon in the address bar. I've verified I'm running version 118.0.1 and have rebooted the computer. Still no Translate function observed. Any ideas?

Thanks, Mike P

I was uninstalling another app when I noticed that there are two application icons for Firefox, one dated 3/25 2023 and one dated 9/26/2023 (just installed new update). How do I get rid of the first application dated 3/25/2023?

There used to be a solution via userChrome.css:

/* separate stop and reload buttons */

1. reload-button, #stop-button {

 display: -moz-box !important;

}

The above workaround no longer provides separate stop and reload buttons on the browser in the latest version of firefox.

If I try to save the current page, by selecting Save Page As from the File menu or the right-click pop-up menu, nothing happens. Similarly, in a tab displaying a downloaded PDF, clicking on the folder icon that should save a copy of the file does nothing. No error indication that I can find, but the Save dialogue does not appear. The same operations work as expected in Chrome, so it doesn't appear to be a general problem with my system.

I really don't want to switch to Chrome as my primary browser, but not being able to save PDFs is a show stopper for me.