Firefox 社群討論區

I have had Firefox installed as a backup browser on Windows 10 Home Edition. Due to some strange and possibly non-resolvable issue, I keep having a problem with the Crash Reporter popping up stating that Firefox has crashed, even when Firefox has not been running *at all*. I updated to the latest version of Firefox; this resolved the problem for a few weeks but then Crash Reporter started popping up again. I might mention that when I do actually run Firefox, it comes up and runs fine, with no problem or crashing. I would like to know if there is some relatively simple way to disable the Crash Reporter itself from coming up.

I don't want my search queries to be saved in the firefox search bar. I usually open a new tab with Ctrl+T, hit Ctrl+K to go to the search bar and hit enter without any keywords. This opens the search engine page (in my case google.com)

Now hitting enter with an empty search bar does nothing. Started happening with the new version 128.

Is there a shortcut alternative to opening the search engine in a new tab?

Hello support. Since your last update, the "Allow cookie" popup is no longer displayed in the Firefox incognito tab on our site which leads to all functions being blocked. We have tried to identify the problem, but on different computers with the same (current) version of Firefox, we have the result that sometimes the popup is displayed and sometimes not. Why does Firefox block our “Allow cookies” popup in the private window?

I am running Linux Mint 19 and when I tried to activate the container extension some options were not selectable and a msg appeared at the top of my settings: "Your browser is being managed by your organization" I am a home user and never had anything to do with any corporate PC. The policy it lists is: disableappupdate true. Everything I see in the help database for this pblm pertains to Windows. As I said above I am running linux mint.

what is going on here???

On our web site we have a page that includes mp3 files, which play okay on Firefox; but on another page on the site with mp3 files, Firefox (including different versions on different computers) produces the error message, No video with supported format and MIME type found." FWIW, other browsers like Safari (Mac), Chrome (Mac and Win), and Edge (Win) all play the problematic files without a hitch.

Is there a fix for this problem that can be attempted by the non-tech types?

I have Firefox on 2 computers. One is for my wife. On her computer Firefox defaults to all my settings, including passwords and logins. When she tries to log into her accounts, like CC and banking, everything defaults back to my settings.

How can I set up Firefox on her computer with only her settings?

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

What does the following error message mean and how can the problem be corrected?

XUL Runner Error platform version '129.01' is not compatible with minVersion>=129.0 maxVersion<=129.0

Thank you.

Nora Jones

I have a D-link 4G Router whose IP Address is 192.168.1.1 Its does not support https, only http.

I am unable to configure it using Firefox, I have to use Chrome. Firefox prevents me connecting to it because (a) It does not support https and, if I get round this issue (b) Firefox reports that the Router's security certificate is out of date

I can never get round (b), there are no options to override Security Certificate is out of date.

I can override the same issue if I use Chrome (but I would prefer to use Firefox)

It seems a bit over-authoritarian to me, to prevent me from logging into and configuring my own Router !!!! I believe Firefox should always provide a mechanism for the user to override these security issues.

Hi, I've been having a strange issue running Firefox browser on my Mac Pro M1. On websites like Figma or Maps, where the user can zoom in and out of a portion of the interface, my zoom-in pinches may cause the non-scalable part of the view to also zoom in. This happens if, by mistake, the starting position of my pinching is within the area of the non-scalable UI. See attached image as an example (the inspect tool remains of the right size, but as you can see, the left-hand-side interface is zoomed in, too).

If I try to restore the original size with the Cmd+- shortcut, the baseline is taken as my current zoomed-in view, so zooming out further just makes the text smaller in an already gigantic ui. Closing and reopening the tab also doesn't work.

Normally, performing the pinching-out gesture over the non-scalable part solves the problem. However, for some reason this stopped working today, and I'm now stuck with an unworkable view of Figma.

How can I fix this?

Hi everyone,

I use Firefox as my primary browser for several reasons, but the main one is because it has the best Picture-in-Picture (PiP) feature. However, I no longer use Windows and have encountered problems with it on various Linux distributions (Ubuntu, Fedora, Debian...). Currently, I'm only using Fedora 40, and the problem persists.

The issue is that when I click on the PiP icon, it activates normally, but when I switch windows or minimize and then maximize Firefox again, the video disappears.

I will attach some screenshots to clarify the issue.

I would like to know if there is any way to resolve this. I’ve already reset the settings, cleared the cache, and tested different installation methods (software store, .tar.bz file, apt, dnf, snap). I’ve tried troubleshooting mode and even installed the Developer Edition, but the problem persists. I’m wondering if this is an issue with the Linux version of Firefox.

Thank you.

Hello! Thank you for taking the time to read my issue report and request for assistance.

My system MacBook Pro v 9,2 (late 2012) MAC OS 10.12.6 (Sierra) FF v 115.14.0esr (64-bit) DSL with 250m/bit connection

Until the day before yesterday the Youtube pages were running and performing normally. Since yesterday YT pages take several minutes to load.

I cleared the FF browser cache, deleted cookies, updated the browser, shutdown the computer, restarted the computer, but the hang problem persists.  I searched the internet for reports of server side issues at YT, but found nothing relevant.

I reported the issue in detail to YT, but have not heard back - I'm also not sure the help request to YT even made it out of my computer as the help request form did not provide the normal "Request Sent" confirmation.

Back on FF and attempting again to load YT pages: after about a minute FF reports that the YT page is slowing down the browser and requests that the page be "stopped". This is especially true of the "Watch Later" page which seems about ten times slower than the already VERY slow YT page loads in general. Eventually, the Watch Later page loads but is EXTREMELY lethargic, taking several minutes to load a selection. 

After a YT page loads and a choice is made the selected video presents at 360p.  Changing to 720p or 1080p only locks the playback.  The 360p playback hangs on a frame and audio runs on alone.  Clicking the playback stop button takes several seconds up to several minutes to process to stop the playback request.

Checking other browsers on my machine: Chrome and Opera load and run YT pages normally, including the Watch Later page, with fast loads and instant HD playback. I'm including a screen shot of the FF browser on the YT WL page after it has fully loaded. It took several minutes for the page to load as seen in the screen shot, but on selecting a video it hangs until FF generates a stop request as seen at the top of the browser window in the attached image.

There have been no changes to the computer or installations of new software of any kind except for updating FF which obviously did not in and of itself solve the issue. The issue presented the same before and after the FF version update.

Thank you in advance for any guidance or suggestions on solving the issue. Kind regards, A

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.

Ever since the last Firefox update that released, the Firefox on my home computer is extremely slow. Takes 5 minutes to load a page. I open Chrome or Edge and everything loads extremely fast no issues. I do not want to leave Firefox as it is my favorite browser and has been for many years. What can I do to troubleshoot this issue?

Firefox has suddenly stopped being able to load any website. I am connected to the internet, Chrome and Safari do not have this problem.

I have tried the following:

• Restarted Firefox
• Updated Firefox
• Followed every instruction on the following site: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
• Deleted and re-installed Firefox

The problem still persists. Any suggestions would be great. Thanks!

I type something in Firefox, say "mice". A Google search string appears in the address bar, but it is greyed out, and nothing else happens. I have to go to that bar and hit Return to get to the search results. After this has happened once, everything appears to work as expected until I close the browser. On reopening, the problem has returned.