Firefox 社群討論區

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss was due to a CCleaner cleanup using their latest update. After the data was lost, I tried running another CCleaner cleanup, but this time it didn’t delete the bookmarks. So I honestly have no idea how this could have happened. These were bookmarks I had saved over many years... It’s a disaster.

PLZ Help

hello how do i recover firefox bookmarks and passwords from win 10 computer that failed motherboard hard drive ok . and put them on new win11 computer i did not have a firefox account on old drive or sync setup but i can access files on old drive.

I find recovering deleted bookmarks difficult in Firefox. Typically, I am told: "on August 12 you deleted 12,540 bookmarks. Do you want to recover them all and over-write your existing bookmarks?" To which the answer is obviously, no.

What I want is a system much more similar to the Microsoft File Explorer Recycle Bin, which lists deleted files on an individual basis, so if I have deleted a file, I can see its name, the date it was deleted, and where it came from, and I can restore that particular file. Or, since we are talking bookmarks here, recover a particular bookmark.

How can I achieve that? Is it possible?

Dear Mozilla Support,

My name is Sizhe Xiong. Today when I launched Firefox on my Windows computer, the browser suddenly required me to select or create a new profile before continuing. I had no option to skip this step, so I created a new one.

After that, Firefox asked me to log in or register a Mozilla account. I used the same Gmail address that I’ve always used for Firefox Sync, but it seems that a new account was automatically created, and all my previous data — including bookmarks, history, saved passwords, and extensions — disappeared.

When I checked my local Profiles folder under C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles, I found several new folders created around the same time, but none of them contain my old data (all places.sqlite files are around 5120 KB).

These bookmarks and passwords are very important to me. Could you please help check if it’s possible to recover my old Firefox data, or if my previous Sync data can still be linked to my Mozilla account (using the same Gmail address)?

Thank you very much for your help.

Best regards, Sizhe Xiong

I'm setting up a new computer, (Windows 11). Currently on a home WIFI network, in UTAH, with another computer, (windows 10). Very soon the new computer will be moving to my retirement home, in Nevada, on a new WIFI network.

Basically, How can I import Firefox bookmarks from another computer that is on the same WIFI network?

I have a windows 10 computer with Fire Fox and lots of bookmarks. I bought a new windows 11 computer and want to copy my bookmarks to the new windows 11 computer. How do I do it?

CCleaner wiped out my bookmarks and their functionality. I have repaired, then uninstalled CCleaner. I have refreshed, uninstalled then reinstalled Firefox. I have logged in and out of Firefox. I have made an HTML file of bookmarks from another device in order to try to import them. Firefox bookmarks will not proceed to an upload stage. I went into setting to add the HTML of bookmarks and it said "this is not a bookmarks file." Well, Firefox made that HTML bookmarks file so I have no idea how that could be. Nothing I have tried has worked.

Hi, I recently purchased a new laptop and want to bring over the bookmarks I had from my old laptop. I had copied what I thought was the profile from the old one and copied it into the new laptop - but I'm not sure of the next steps :(.

Since yesterday, I suddenly had to recreate my Firefox account, which I have used for a long time. For no apparent reason, my email was not recognized as an existing account when I tried to synchronize my browser. As a result, I created a new account using the same email address. Consequently, all my email masks have disappeared from relay.firefox.com. Is there any way to recover those masks?

Today I needed to reboot my browser, and did so they same way i've done countless times before, but when I restarted it only 10 of the 11 windows I had open before closing it were in the "Recently closed windows" section of "History".Please tell me there's some way to recover that window.I had a lot of tabs open in that window that I need back.Why would Firefox just discard it like this?Like I said, i've done this so many times without an issue.

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names under the address bar with the Other bookmarks folder at the end. I can't even get rid of "Finish Setup" which is the last one shown. How do I do find where the toolbar is hidden and get it to show? Once I do find it, how can I add my favorite items to the toolbar? I even had ask a question online to find out how to restore my most recent bookmark which was backed up in the documents folder on my computer. Any suggestions would be very helpful. I don't like the way Mozilla Firefox looks now. It isn't as easy to use. I have included what the top of page looks like now. I am sorry I didn't think to keep one of how it used to be.

not all windows appear in the drop down "window" menu, and a different number when each window is on top. Weird.

Using Mac OSX. Nothing is "full screen." Seems to be nothing to do with if a window is minimized or not.

I have restarted. Recently updated, and lost profile, but recovered it, but lost all my open windows & tabs, so now I have only 5 windows open. Seems to be nothing to do with if a window is minimized (OSX) or not. Needs a better mechanism to save open windows & tabs along with profile data.

I formatted my HDD and reinstalled windows 10 pro again on same HDD and system. After installing firefox and loggin into my account everything got synced except Bookmarks. For safety i had taken backup of my old firefox installation profile folders.

However i tried to sync and also replace bookmarks file from old to new, but none of the things are working for me. In my last installation there is no file named places.sqlite but same is created in new which is causing my bookmarks not to load.

Please note that usually all my bookmarks was automatically backed up to my account and it used to restore back again automatically without the need to take extra backup. But this time my sync was unable to restore my bookmarks.

When i am trying to click options like import bookmark from HTML or Restore Bookmark from my backup file, sadly there is no action after clicking on relevant buttons. It is not just opening the dialog box for me to select file to restore the bookmark.

I tried all options at my end but of no use. Please help as there is bug which doesnt open bookmark restore or import bookmark from other file

After the update, a window popped up asking me to select a profile. But my profile, where all my passwords, bookmarks, etc. were, was gone. I couldn't restore my bookmarks because the only one available was from today and it`s "clean." Is there any way to restore my account data? Because everything was there: settings, bookmarks, passwords, history.

I restarted Firefox and noticed my toolbar book marks were missing. In further inspection, I noticed all my bookmarks over many years are missing. This is obviously a disaster. What happened? Is there way to recover this information?

Hi. While clearing my browser history the other night some of my bookmarks also got deleted. I understand once browser history is deleted it cannot be recovered, but is there any way a deleted bookmark can be recovered?