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Videos hang on BBC News website

They play for a couple of seconds, then the panel they are playing in goes black. They used to work a month or two ago. Videos play fine in YouTube. They also play fine i… (閱讀更多)

They play for a couple of seconds, then the panel they are playing in goes black. They used to work a month or two ago. Videos play fine in YouTube. They also play fine in apps like VideoPlayer and VLC. They play fine in Chromium based browsers Opera, Brave and Vivaldi. My graphics card requires switching acceleration off. I can’t find a switch for that in Firefox.

Problem Videos start playing, then after a few seconds the video panel turns black. Audio may continue. Refreshing does not help.

Environment

   OS: Fedora Linux 43
   Firefox 147.0.1 (also tested Firefox Flatpak)
   Display server: Wayland and X11 (both tested)
   Hardware acceleration: on and off (tested)
   Media Source Extensions: enabled (disabling MSE triggers an “unsupported device” error)

What works

   BBC News videos play correctly in Chromium-based browsers (Brave, Vivaldi)
   Videos play correctly in mpv/VLC
   Other video sites (e.g., YouTube) play correctly in Firefox

What I’ve tried in Firefox

   Disabling hardware acceleration
   Disabling VA-API
   Disabling WebRender
   Disabling RDD sandbox
   Running Firefox under X11
   Using the Firefox Flatpak build

None of these measures help. This suggests the issue is related to Firefox’s interaction with BBC’s player on Linux. Has anyone else seen this, or is there a known workaround?

ChrisOfBristol 於 1 個月前 詢問

jonzn4SUSE 最近回覆於 1 個月前

Why has the latest update done away with animated favicons? They worked on the previous version and I like them.

Why was it done? Is there a setting I can change so I can see them work as animated favicons? Will you change this on your next update? Otherwise, I am going to have to r… (閱讀更多)

Why was it done? Is there a setting I can change so I can see them work as animated favicons? Will you change this on your next update? Otherwise, I am going to have to roll-back the version.

information13 於 1 個月前 詢問

information13 最近回覆於 1 個月前

  • 被鎖定

Account recovery

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Window… (閱讀更多)

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Windows and lost my backup keys and other stuff. Soon after, I experimented with other browsers and forgot about Firefox (I also deleted the Firefox profile in the Authenticator app). Now I've decided to log into my account, but since I can't log in without the app, I figured there's an option to log in using the email linked to the account (I have access to it), but for some reason, they're asking me for an account recovery key. So, I know my email address and have the password for it, but I can't log into my account without the Authenticator app. To try this alternative, I need to know the account recovery key, but I've lost it too. So, I'd be very grateful if anyone knows a solution to this problem. For reference, I also logged out of my Mozilla account on other devices and I haven't received any emails related to this situation (like checking email, etc.).

cotkote831 於 1 個月前 詢問

Denys 最近回覆於 1 個月前

Primary email address got deleted because I haven't logged into it in a long time so I can't get the code to add a new email address to my mozilla account

The primary and only email address I have set for my mozilla account, while it was my main email address at the time that I signed up, had become clogged with too much da… (閱讀更多)

The primary and only email address I have set for my mozilla account, while it was my main email address at the time that I signed up, had become clogged with too much daily spam nonsense, so I had made a different email address that I switched to using. Apparently, since I hadn't logged into the first email account for a certain amount of time, the account provider deleted the account, so when I decided to try to change my primary email account that I have listed on my mozilla account, but when I tried to add a secondary account like it says your required to do so you can change the primary, mozilla wants me to enter a code sent to my primary email address to prove I am me, and therein lies my problem. I can't get into the primary email account because it doesn't exist anymore, so I need a new primary email account on my mozilla account, and I can't add a new email account to my mozilla account because I can't access the primary email account. I can't find a contact help link or anything, the closest I could get was this link that sent me here to the forums. Can somebody help me out?

Greg 於 1 個月前 詢問

2564329730 最近回覆於 1 個月前

Missing sync data

Dear Support, Since ages ago I've always logged into Firefox and turned on sync so whichever device I was on (or if I have formatted my PC) I would still have acces to my… (閱讀更多)

Dear Support,

Since ages ago I've always logged into Firefox and turned on sync so whichever device I was on (or if I have formatted my PC) I would still have acces to my browser history, tabs etc. Today I've formatted my PC to switch from win 10 to win 11 and logged into firefox as usual, but after trying to Sync nothing happens. My tabs, my history, everything is empty for some reason and I cannot find my original device (the one from a few hours ago connected in win 10) in my connected devices list either.

Please help me, my whole life is in that sync :(

Best Regards, Peter

ghjtzuyxc 於 1 個月前 詢問

ghjtzuyxc 最近回覆於 1 個月前

  • 被鎖定

My primary email ID needs to be deleted and different one made primary.

Hello, I had my work email as my primary and used asimha.cloud@gmail.com as my secondary email. I'm no longer with that company and don't have access to that email. I'd l… (閱讀更多)

Hello,

I had my work email as my primary and used asimha.cloud@gmail.com as my secondary email. I'm no longer with that company and don't have access to that email. I'd like to use asimha.cloud@gmail.com as my primary email. The work email in question that has to be removed is - simhaaj@vmware.com.

To communicate with me, you can email me at asimha.cloud@gmail.com

Thank you. Ajay

Ajay Simha 於 1 個月前 詢問

Denys 最近回覆於 1 個月前

sites don't load

firefox is keeping me from accessing certain sites. why. do i need to switch to safari to access the sites. they do load on safari. can it be fixed or do i need to chan… (閱讀更多)

firefox is keeping me from accessing certain sites. why. do i need to switch to safari to access the sites. they do load on safari. can it be fixed or do i need to change?

sdpeer 於 1 個月前 詢問

jonzn4SUSE 最近回覆於 1 個月前

Why'd the settings stop working for search to stay in search?

I set the about:config settings when I got the new computer early last year. It's been working fine. Suddenly, searches are popping up again to the urlbar. browser.newtab… (閱讀更多)

I set the about:config settings when I got the new computer early last year. It's been working fine. Suddenly, searches are popping up again to the urlbar.

browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar is still set to false. Keyword.enabled is still set to false.

I see a couple of site references to browser.fixup.alternate.enabled, but it doesn't exist.

How do I get FF back to proper search in the search bar?

ithinktfiam 於 1 個月前 詢問

TyDraniu 最近回覆於 1 週前

firefox.exe trying to reach yandex.ru

Windows Defender is blocking Yandex.Ru, which is not even been tried to be access from. It showed in the Event Viewer that firefox.exe tried to reach Yandex.ru. Why is Fi… (閱讀更多)

Windows Defender is blocking Yandex.Ru, which is not even been tried to be access from. It showed in the Event Viewer that firefox.exe tried to reach Yandex.ru. Why is Firefox trying to reach there? There are no extensions apart from Firefox Multi-Account Containers installed.

Please advice.

The_QXW 於 1 個月前 詢問

Denys 最近回覆於 1 個月前

  • 已解決

Password manager not available anymore

Why all of a sudden I cannot reacht my saved passwords anymore. Also it does nit prefill the saved passwords anymore when going to a website. How come Firefox/Mozilla kee… (閱讀更多)

Why all of a sudden I cannot reacht my saved passwords anymore. Also it does nit prefill the saved passwords anymore when going to a website. How come Firefox/Mozilla keeps changing these essential things?? It makes it very much so less productive.

I've included a screenshot of what I get when clikcing on the Password tab. The information displayed in this wcreen also does not work. Clicking on Sync, does just nothing, just showing Sync in grey... Clicking on Login above just show this screen screen again. Useless.

greghaime 於 1 個月前 詢問

jonzn4SUSE 於 1 個月前 解答

  • 已解決

Firefox not recording history at all?

My firefox is not recalling the history as I move through tabs. It doesn't appear in the sidebar or in the documented history. This only has happened recently, and it's s… (閱讀更多)

My firefox is not recalling the history as I move through tabs. It doesn't appear in the sidebar or in the documented history. This only has happened recently, and it's still recognizing my bookmarks. I've done some troubleshooting, tried relaunching in the mode while switching through tabs, but it's still not recalling. Any help is appreciated.

Emma Johnson 於 1 個月前 詢問

thomaskarker460 於 1 個月前 解答

I cannot log in Firefox account. It says I have to log out to log into my account

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device lo… (閱讀更多)

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device logins, but everything quit working with all the AI chaos.

WDHC 於 1 個月前 詢問

Denys 最近回覆於 1 個月前

quick find destroys my game

quick find, aka shift-7 sucks, not to be mean but when i try to type in my game im making it comes up as quick find, im using scratch and im making a calculator, please h… (閱讀更多)

quick find, aka shift-7 sucks, not to be mean but when i try to type in my game im making it comes up as quick find, im using scratch and im making a calculator, please help me find out how to de-activate it.

bergenure 於 1 個月前 詢問

TyDraniu 最近回覆於 1 個月前