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Deletion bookmarks and passwords

I was asked to create a new profile in order to keep using Firefox, despite never having an account. After I clicked okay, it opened the new version of Firefox, but witho… (閱讀更多)

I was asked to create a new profile in order to keep using Firefox, despite never having an account. After I clicked okay, it opened the new version of Firefox, but without all the passwords, bookmarks and history of the past few years. This is really inconvenient. I have since then made an account, but the fact that I can't find any of this data anywhere has me worried that every time I update Firefox it will wipe my account.

m.groot 於 4 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 4 個月前

  • 已解決

Firefox Virus

I accidentally clicked on a site that was supposed to be a game review site that I found on a Bing search. Now I get pop up ads for fake virus programs whenever I run Fi… (閱讀更多)

I accidentally clicked on a site that was supposed to be a game review site that I found on a Bing search. Now I get pop up ads for fake virus programs whenever I run Firefox.

I ran a scan with Mallware Bytes and Microsoft Defender and both scans came up clean.

I am including a screenshot of the popups.

Any ideas?

Thanks

rinaldop75 於 4 個月前 詢問

jscher2000 - Support Volunteer 於 4 個月前 解答

Firefox Sync wiped all data after reinstalling Windows - didn't delete anything manually

After Windows crashed, I installed a new system and logged into Firefox using my account. But all my history, passwords, bookmarks were erased. I also went to my phone an… (閱讀更多)

After Windows crashed, I installed a new system and logged into Firefox using my account. But all my history, passwords, bookmarks were erased. I also went to my phone and everything was gone. I didn't erase anything myself. Is there any way to restore the previous state of the account? Are there any backups on the Firefox Sync server?

easu228 於 4 個月前 詢問

easu228 最近回覆於 4 個月前

  • 已解決

raindrop.io Broken on Firefox 140

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specif… (閱讀更多)

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specifically, I can no longer use the highlighting function. It works fine on Chrome, but not on Firefox. I've seen several similar reports on Reddit's Firefox forum (r/firefox).

What to do? I don't want to have to switch to Chrome. Suggestions appreciated.

LN108 於 5 個月前 詢問

jscher2000 - Support Volunteer 於 5 個月前 解答

  • 已解決

Cannot connect with CaptCHA

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but … (閱讀更多)

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but I just keep getting another screen. After a dozen screens it says CAPTCHA will time out in 2 minutes.

Does anyone have any ideas what could be blocking it?

MarshaInFlorida 於 5 個月前 詢問

MarshaInFlorida 於 5 個月前 解答

Firefox has taken to sending pop-ups of breaking news, which I then have to clear manually (Win 10) How can I stop this.

Firefox has taken to sending pop-ups of breaking news, which I then have to clear manually (Win 10) How can I stop this. I have looked in settings, but can't find an of… (閱讀更多)

Firefox has taken to sending pop-ups of breaking news, which I then have to clear manually (Win 10) How can I stop this.

I have looked in settings, but can't find an off switch for this "new" toy. At least the Thunderbird notifications disappear after a few seconds! These just pile up till they block the entire right hand side of my screen - and then they keep going, and block other more important notifications in the main notifications bit.

lionladysf 於 5 個月前 詢問

lionladysf 最近回覆於 5 個月前

  • 已解決

Problems loading websites with latest version of Firefox

Is anyone else having problems with the latest version of Firefox not rendering Google Calender, Amazon.com and other websites? … (閱讀更多)

Is anyone else having problems with the latest version of Firefox not rendering Google Calender, Amazon.com and other websites?

mdelapa 於 5 個月前 詢問

jonzn4SUSE 於 5 個月前 解答

  • 已解決

Sound output problem

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use exter… (閱讀更多)

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use external speakers through the 3.5" jack. I still get sound through other browsers, no matter if it's through the laptop speakers or external ones. So, it is definitely an FF problem. Sound works fine on all other media files on the laptop. Refreshing FF didn't fix it. Nor did reinstalling or restarting the laptop. I tried changing the autoplay settings as suggested in the help article, but still no laptop audio via FF. How can I fix this? Thanks

Corvus Corax 於 4 個月前 詢問

Corvus Corax 於 4 個月前 解答

Second charachter on address bar stops autocomplete

Hi all, I'm using Firefox 140.0.4 (64-bit) on Debian Trixie and I'm getting a weird behavior with the auto-complete functionality of the address bar. If I type the first… (閱讀更多)

Hi all, I'm using Firefox 140.0.4 (64-bit) on Debian Trixie and I'm getting a weird behavior with the auto-complete functionality of the address bar.

If I type the first character the address gets auto filled (see 20250711_First-character-auto-fill-working.png attachment), then if I type the second character the auto filled result disappears (see 20250711_Second-character-auto-fill-NOT-working.png).

I've tried any search option combination, but results doesn't change. At the moment I'm using for the address bar just "Browsing history" (see 20250711_Address-bar-settings.png).

The correct behavior would be, as in the past, that new characters confirming the address would leave things as they are. Do you have any suggestion on how to restore the original behavior?

Many thanks,

Raoul

rasca 於 5 個月前 詢問

rasca 最近回覆於 4 個月前

  • 已解決

Unable to make Purchases on Firefox

Hello. I frequently shop at particular store and have never had a problem. Now, it's off and on. One order will go through with the help of their customer service (doin… (閱讀更多)

Hello. I frequently shop at particular store and have never had a problem.

Now, it's off and on. One order will go through with the help of their customer service (doing a direct purchase). Then a few weeks later I don't have a problem and can order without assistance. Now, once again, I can't purchase anything. Once my credit card goes through my address disappears. Then I add my address again and then my credit card is deleted. When my address or my credit card is deleted the order has in bold red letters telling me to add it again. I've tried Chrome after Firefox had issues but it had an issue too.

Is there something I can disable while I shop? I'm not having any problems with any other sites. Thank you!

Janice Viescas 於 5 個月前 詢問

Denys 於 4 個月前 解答

  • 已解決

Where did the Home tab go on the taskbar ?

I upgraded with a new cpu and windows 11. When I open firefox, I noticed the "Home" tab missing from the upper lefthand tabbar next to the refresh. Is there a setting tha… (閱讀更多)

I upgraded with a new cpu and windows 11. When I open firefox, I noticed the "Home" tab missing from the upper lefthand tabbar next to the refresh. Is there a setting that I am missing or is it part of a update that eliminated that feature ?

turtlesoup560 於 4 個月前 詢問

TyDraniu 於 4 個月前 解答

Can't enable 2FA on Mozilla account

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the bac… (閱讀更多)

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the backup codes and I even get the email confirming the recovery phone number was added. On the Mozilla accounts page 2FA turns to enabled. (I'm on Windows11 with latest Firefox browser version)

However after a simple refresh, it turns back to disabled. I repeated the process and same thing happens. Same even on Firefox Android. What could be the issue here?

Joni 於 4 個月前 詢問

Kiki 最近回覆於 3 個月前