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Does not open previous windows and tabs

There are many tabs open in the firefox window. I'm closing the firefox. I'm opening it again.All tabs opened during the previous opening disappear.Either a new page or a… (閱讀更多)

There are many tabs open in the firefox window. I'm closing the firefox. I'm opening it again.All tabs opened during the previous opening disappear.Either a new page or a single tab opens. The settings are set to "Open previous windows and tabs" (Image 1)


I go to "Firefox View" ---"Open tabs". (image 2) I see 2-5 windows there.In this case, there are 3 windows.WINDOW 1 is my main window with the tabs that should have been saved and opened when firefox was launched again. I close all tabs from unnecessary windows with a cross.Only window 1 remains. But when restarting, an empty or different window opens again.And again, there are a lot of unnecessary and incomprehensible windows on the list. Previously, a window with restored tabs from the previous session always opened. Question: 1)How can I restore the normal recovery of the previous session when restarting? 2) Tell me.I can somehow switch between windows (Firefox View" ---"Open tabs)(Image 1) Thank you.

omax72 於 5 個月前 詢問

jscher2000 - Support Volunteer 於 5 個月前 解答

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Not logged off on old phone

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning… (閱讀更多)

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning it, I am worried that my Firefox account information is still accessible through the device.

One reason why I am worried is because, when looking at synced windows open, *everything* that I had open on there was open and accessible through my account. Another reason that I am worried is because I did not log out on the device before returning it to my local Best Buy.

It'd probably be impossible to track down the exact phone that I had, but can anything be done? Should I redo my log-in password for Firefox (or even all the sites that I used on that phone) or am I worried over nothing?

k.george805 於 6 個月前 詢問

jonzn4SUSE 最近回覆於 6 個月前

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Can't sign into Hotmail.

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answer… (閱讀更多)

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

John O'Kane 於 5 個月前 詢問

John O'Kane 於 5 個月前 解答

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Mozilla Monitor problem

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign u… (閱讀更多)

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign up for Premium again. Please help.

Sandra 於 6 個月前 詢問

brian.grapilon 最近回覆於 5 個月前

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playback of DRM content

no matter what I try I cannot get any content from HBO max, crunchyroll, or spotify to play. I feel as though I have tried every troublshooting step. In firefox 140.0.4 6… (閱讀更多)

no matter what I try I cannot get any content from HBO max, crunchyroll, or spotify to play. I feel as though I have tried every troublshooting step. In firefox 140.0.4 64 bit on windows 10 I have:

-turned DRM off and on -disabled and re-enabled widevine -disabling all extensions -try in a private tab -turning off tracking protection -clearing cookies/cache/site data -uninstalling and reinstalling firefox -trying on firefox nightly -trying on other firefox based browsers zen, librefox same issue. chromium based browsers and firefox on my windows 11 laptop play drm content like normal -manually installing older version of widevine -changing useragent to chrome(this triggered cloudflare and would not let me pass) -making another user in windows and trying there

the error i get on crunchyroll is code: DRM-0 and on spotify it loads but the play icon does nothing. in hbo max i get error code 1k-0003

At this point I don't know what else to try, If there is not another solution I probably try to just switch to brave browser or wiping this pc and reinstalling windows.

BigPurpleHippo 於 5 個月前 詢問

BigPurpleHippo 於 3 個月前 解答

I can't connect two-factor authentication

Hello! I contacted you with a problem with the impossibility of installing two-factor authentication on my account. Despite successfully entering the code and saving back… (閱讀更多)

Hello! I contacted you with a problem with the impossibility of installing two-factor authentication on my account. Despite successfully entering the code and saving backups, two-factor authentication disappears immediately after refreshing the page. Mozilla stores all my passwords and data - therefore, two-factor authentication is very important for my account.

olegnikiforov0 於 5 個月前 詢問

Kiki 最近回覆於 5 個月前

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BookMarks all have disappeared

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it… (閱讀更多)

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it should in the help instructions. I do still have my Bookmarks tab on my tool bar. When I click on it I get a pull down menu, which does have a Manage BookMarks bar. However it is not at the bottom of my pull down menu, but at the top. When I click on the Manage BookMarks bar, instead of getting an Import and Backup Button, my pull down menu disappears, so I can not select Restore to use to get dated backups.

In the same way, I can not create new Bookmarks. When I click on Bookmark Current Tab, instead of getting the white box to enter instructions, the pull down menu disappears, just as it does when I click on Manage Bookmarks. I have never had this problem with Firefox before in all the years I have used it. I have no idea what has happened.

mintor2 於 6 個月前 詢問

NoahSUMO 最近回覆於 6 個月前

Scale up the UI size and how do you make it scroll smoothly instead of jerking

How in the heck do you increase the size of the UI font? I have a 1440P monitor and the TINY size of the UI font makes it nearly impossible to read the text on the menu b… (閱讀更多)

How in the heck do you increase the size of the UI font? I have a 1440P monitor and the TINY size of the UI font makes it nearly impossible to read the text on the menu buttons, I have lean forward and squint to read it because they are so damn small. I can't find anything in the settings to make the UI text larger. It is as if some dummy hard coded the UI font size so it's impossible for the average person to find out how to change it. It makes no sense whatsoever.

And please don't tell me to increase the zoom in the Windows settings, because that screws up EVERYTHING else...

Another thing that is driving me crazy is how do you set it so that scrolling with the mouse wheel is smooth and not jerky? When i scroll with the mouse wheel, instead of smoothly moving the page up or down, it JERKS a couple of lines at a time. This is the only browser that it does that in. I have smooth scrolling ON in the mouse settings on my computer but for some reason, only Firefox is doing this.

juststraightshooting 於 5 個月前 詢問

mlnesson 最近回覆於 4 個月前

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Browser being managed by my organization???

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by you… (閱讀更多)

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by your organization." This is my home computer and is not being managed by any organization. When I click for more information, it gives me a screen with the following information:

Policy Name Certificates

Policy Value ImportEnterpriseRoots

                         true

If I could get more information on this suspected error, or how to correct it, that would be great. Thanks!

Mister Dude 於 6 個月前 詢問

jonzn4SUSE 於 6 個月前 解答

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Firefox crashes and I lose all my open windows.

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites wh… (閱讀更多)

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites where the paying portion is not correct. However, if I go to a different browser (Chrome), the paying portion works correctly. I'm getting kinda tired of these weird things going on. Please don't offer a feature that doesn't work like grouping tabs.

Today: Can't access website. I think it is the ISP or the router. Reset the router. No luck. Tried a different device on the Wifi. Works fine. Tried a different browser. works fine. Shut down Firefox. I had 2 browser instances open with several windows in each. Could not restart firefox, as it did not close correctly. I closed the broken instance(s). opened FF again, only got one set of windows, not both sets. The other instance had a bunch of grouped windows, and the groups seem to be gone. I can recreate most of those, but had some windows with ongoing work and things I wanted to look at and now they are gone.

FF crashed when I tried to get some answer from ediblearrangements.com help.

mfmattran 於 6 個月前 詢問

mfmattran 最近回覆於 6 個月前

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comments not showing

When I try to load "Comments" I get this message: Failed loading comments! Please try again... Trying again doesn't help. This is a fairly recent problem Thanks for y… (閱讀更多)

When I try to load "Comments" I get this message:

Failed loading comments! Please try again...

Trying again doesn't help.

This is a fairly recent problem

Thanks for your help.

rsi79 於 6 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 個月前

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Firefox main process repeatedly consume large amount of memory

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly Even I restart Firefox and do nothing, it will start doing this aga… (閱讀更多)

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

nununene 於 6 個月前 詢問

TyDraniu 於 6 個月前 解答

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imported bookmarks toolbar doesn't display as toolbar

After exporting bookmarks.html from Ffox on old computer, importing it to Ffox on the new one, all good, except that bookmarks toolbar shows on the imported list but does… (閱讀更多)

After exporting bookmarks.html from Ffox on old computer, importing it to Ffox on the new one, all good, except that bookmarks toolbar shows on the imported list but doesn't display as toolbar.

fostertom 於 6 個月前 詢問

fostertom 於 6 個月前 解答

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Disable two-factor (aka two-step) authentication

To sign into my Amazon account, I'd like to enter only my email address and my password. But I have to enter my email address and my passkey. A verification code is the… (閱讀更多)

To sign into my Amazon account, I'd like to enter only my email address and my password.

But I have to enter my email address and my passkey. A verification code is then sent to my email address. I then need to enter that verification code to complete signing into Amazon.

On the Amazon's Sign in page (where I enter my passkey), it says "This request comes from the app 'firefox.exe' by "Mozilla Corporation".

How do I disable the two-factor (aka two-step) authentication for Amazon in Firefox?

gcotterl 於 6 個月前 詢問

jonzn4SUSE 最近回覆於 6 個月前

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some fonts are ugly

hello. i downloaded firefox from official void linux repo, and have issue with font rendering or smth. in settings option "Allow pages to choose their own fonts, instead … (閱讀更多)

hello. i downloaded firefox from official void linux repo, and have issue with font rendering or smth. in settings option "Allow pages to choose their own fonts, instead of your selections above" is enabled. don't have same issue in any other gtk apps on my system.

rusni1kk 於 6 個月前 詢問

rusni1kk 最近回覆於 6 個月前