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I can't access google but i can access every other site. I have this problem in all the browsers. Can somebody please help?

已張貼

Hi.

I can't access google in any browser ( Chrome, Explorer,Firefox). It just does not load. But i don't have any problem with any other sites. Actually i could even access google just yesterday.

I've tried deleting the cookies, installing anti-malware softwares, i cleared the cache, i cleared all the history etc... I basically tried everything that was proposed on previous questions but nothing helps.

I would really appreciate it if someone could help. Thank you.

Hi. I can't access google in any browser ( Chrome, Explorer,Firefox). It just does not load. But i don't have any problem with any other sites. Actually i could even access google just yesterday. I've tried deleting the cookies, installing anti-malware softwares, i cleared the cache, i cleared all the history etc... I basically tried everything that was proposed on previous questions but nothing helps. I would really appreciate it if someone could help. Thank you.

被選擇的解決方法

INDY1391:

Is your problem fixed? If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

從原來的回覆中察看解決方案 0

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 13.0 r0
  • Google Update
  • 5.1.30214.0
  • McAfee MSS+ NPAPI Plugin
  • Picasa plugin
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • iTunes Detector Plug-in
  • WildTangent Games App V2 Presence Detector
  • NPWLPG

應用程式

  • Firefox 28.0
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/28.0/WINNT/en-US/

擴充套件

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Freemake Video Converter Plugin 1.0.0 (fmconverter@gmail.com) (Inactive)
  • Norton Toolbar 2014.7.0.43 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)
  • Norton Vulnerability Protection 12.2.0.5 - 1 ({BBDA0591-3099-440a-AA10-41764D9DB4DB}) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: AMD Radeon HD 6520G
  • adapterDescription2:
  • adapterDeviceID: 0x9647
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 10-12-2011
  • driverDate2:
  • driverVersion: 8.901.3.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 6520G Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

修改過的偏好設定

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 6
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517
  • browser.startup.homepage_override.buildID: 20140314220517
  • browser.startup.homepage_override.mstone: 28.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 28.0
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True

其他

  • User JS: 否
  • 輔助功能: 否
dileepkumars1 0 個解決方法 4 個答案

有幫助的回覆

Try to access google.com through the below ip. 1.) http://74.125.225.81 2.) http://74.125.225.84 3.) http://74.125.225.82 4.) http://74.125.225.80 5.) http://74.125.225.83

If this resolves your problem, check the DNS settings.

Try to access google.com through the below ip. 1.) http://74.125.225.81 2.) http://74.125.225.84 3.) http://74.125.225.82 4.) http://74.125.225.80 5.) http://74.125.225.83 If this resolves your problem, check the DNS settings.

提出問題者

It works, thank you very much.

It works, thank you very much.
Moses
  • Moderator
459 個解決方法 3607 個答案

選擇的解決方法

INDY1391:

Is your problem fixed? If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

INDY1391: Is your problem fixed? If you have not already, please mark this thread as solved by marking the solution.<br> This will help other users experiencing similar problems find help faster and more efficiently.
cor-el
  • Top 10 Contributor
  • Moderator
17575 個解決方法 158975 個答案

What malware scanners did you use?

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

What malware scanners did you use? Do a malware check with several malware scanning programs on the Windows computer.<br> Please scan with all programs because each program detects different malware.<br> All these programs have free versions. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *HitmanPro 3 - SurfRight:<br>http://www.surfright.nl/en/hitmanpro/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked