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Firefox crashes

已張貼

My firefox has been crashing every couple of minutes after it is opened. It even crashes in safemode.

My firefox has been crashing every couple of minutes after it is opened. It even crashes in safemode.

額外的系統細節

已安裝的外掛程式

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.9
  • Shockwave Flash 11.9 r900
  • Google Update
  • Facebook Video Calling Plugin
  • GEPlugin
  • SiteAdvisor
  • 5.1.20913.0
  • Facebook Desktop Plugin
  • iTunes Detector Plug-in
  • VLC media player Web Plugin 2.0.2
  • NPWLPG
  • Tegrity Runner plugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

應用程式

  • Firefox 26.0
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/

擴充套件

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Better Surf Plus 1.1 (ext@bettersurfplus.com) (Inactive)
  • BetterSurf 1.0 (xz123@ya456.com) (Inactive)
  • McAfee SiteAdvisor 3.6.3 ({4ED1F68A-5463-4931-9384-8FFF5ED91D92}) (Inactive)
  • Norton Toolbar 2014.6.1.2 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)
  • Norton Vulnerability Protection 12.0.5.3 - 1 ({BBDA0591-3099-440a-AA10-41764D9DB4DB}) (Inactive)
  • Skype Click to Call 6.13.0.13771 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: AMD Radeon(TM) HD 6480G
  • adapterDescription2:
  • adapterDeviceID: 0x9648
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 9-28-2011
  • driverDate2:
  • driverVersion: 8.900.7.1000
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon(TM) HD 6480G Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

修改過的偏好設定

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310
  • browser.startup.homepage_override.buildID: 20131205075310
  • browser.startup.homepage_override.mstone: 26.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 26.0
  • gfx.direct3d.last_used_feature_level_idx: 0
  • keyword.URL:
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1391475541
  • places.history.expiration.transient_current_max_pages: 93361
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.java: 0
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1389923291

其他

  • User JS: 否
  • 輔助功能: 否
jscher2000
  • Top 10 Contributor
8839 個解決方法 72249 個答案

When Firefox crashes, it usually records information about what was happening at that moment. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox crashes - Troubleshoot, prevent and get help fixing crashes" (especially the last section) for steps to get those crash IDs, and then post some of the recent ones here.

If Firefox won't stay up long enough to do that, the article mentions an alternate (more difficult) way to extract the IDs.

When Firefox crashes, it usually records information about what was happening at that moment. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "[[Firefox Crashes]]" (especially the last section) for steps to get those crash IDs, and then post some of the recent ones here. If Firefox won't stay up long enough to do that, the article mentions an alternate (more difficult) way to extract the IDs.
jscher2000
  • Top 10 Contributor
8839 個解決方法 72249 個答案
Also consider: * [[Uninstall BitGuard to fix crashes with Firefox]] * [[Troubleshoot Firefox issues caused by malware]]