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技術支援討論區

gq site stops working

已張貼

I was reading an interview when it happened. I went through some pages of it and then the site stopped responding. I had to refresh it to continue reading. here is the link to it http://www.gq-magazine.co.uk/entertainment/articles/2013-12/16/benedict-cumberbatch-sherlock-season-3-interview

I was reading an interview when it happened. I went through some pages of it and then the site stopped responding. I had to refresh it to continue reading. here is the link to it http://www.gq-magazine.co.uk/entertainment/articles/2013-12/16/benedict-cumberbatch-sherlock-season-3-interview

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 11.9 r900
  • Google Update
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.04
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • Plugin for Wacom tablets.
  • DivX VOD Helper Plug-in

應用程式

  • Firefox 25.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/25.0.1/WINNT/ru/

擴充套件

  • Adblock Plus 2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • DownloadHelper 4.9.21 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Hotspot Shield Extension 1.0 (afext@anchorfree.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: ATI Radeon HD 5700 Series
  • adapterDescription2:
  • adapterDeviceID: 0x68b8
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.1.7601.16556
  • driverDate: 3-28-2013
  • driverDate2:
  • driverVersion: 12.104.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 5700 Series Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

修改過的偏好設定

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018
  • browser.startup.homepage: http://vk.com/nasty_polly
  • browser.startup.homepage_override.buildID: 20131112160018
  • browser.startup.homepage_override.mstone: 25.0.1
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 25.0.1
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1387218363
  • places.history.expiration.transient_current_max_pages: 103901
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1385578146

其他

  • User JS: 否
  • 輔助功能: 是
patrickmc
  • Administrator
  • Moderator
35 個解決方法 224 個答案

Hello nastypolly,

Thank you for contacting Mozilla Support. I'm sorry that you're having issues with your Firefox browser. Please take a look at the following article for tips on what to do if you continue seeing unresponsive behavior.

Firefox hangs or is not responding - How to fix

Please let us know if this solves your issue.

Cheers, Patrick

Hello nastypolly, Thank you for contacting Mozilla Support. I'm sorry that you're having issues with your Firefox browser. Please take a look at the following article for tips on what to do if you continue seeing unresponsive behavior. [[Firefox hangs or is not responding - How to fix]] Please let us know if this solves your issue. Cheers, Patrick