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技術支援討論區

In FF 26, I can't download .exe files.

已張貼

When I upgraded to FF 26, I found that I can't download .exe files.I had some trouble like this with FF25, so I changed the "scanWhenDone" property to false; it helped with FF25 (my downloads completed), but now I start a download, and I don't even get the "save or open" box, and FF26 shows no sign a download even took place. I also went into Control Panel and reset the security levels to their default values, but that didn't help either.Can you some suggestions for other things I could try? Many thanks,

When I upgraded to FF 26, I found that I can't download .exe files.I had some trouble like this with FF25, so I changed the "scanWhenDone" property to false; it helped with FF25 (my downloads completed), but now I start a download, and I don't even get the "save or open" box, and FF26 shows no sign a download even took place. I also went into Control Panel and reset the security levels to their default values, but that didn't help either.Can you some suggestions for other things I could try? Many thanks,

額外的系統細節

已安裝的外掛程式

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.9 r900
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.05
  • 5.1.20913.0
  • McAfee MSS+ NPAPI Plugin
  • Picasa plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • MetaStream 3 Plugin r4

應用程式

  • Firefox 26.0
  • 使用者代理:Mozilla/5.0 (Windows NT 5.1; rv:26.0) Gecko/20100101 Firefox/26.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/

擴充套件

  • avast! Online Security 9.0.2006.53 (wrc@avast.com)
  • Bible Toolbar 4.0.0 (bibletoolbar@bibletoolbar.net)
  • Brief 1.7.2 (brief@mozdev.org)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Weather Watcher Live 1.0.17 (weatherwatcherlive@singerscreations.com)
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: VIA/S3G UniChrome Pro IGP
  • adapterDescription2:
  • adapterDeviceID: 0x3108
  • adapterDeviceID2:
  • adapterDrivers: vtdisp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x1106
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedGfxCard']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 3-12-2005
  • driverDate2:
  • driverVersion: 6.14.10.214
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedGfxCard']
  • numTotalWindows: 2
  • webglRendererMessage: [u'blockedGfxCard']
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

修改過的偏好設定

  • accessibility.blockautorefresh: True
  • accessibility.typeaheadfind: True
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20131205075310
  • browser.startup.homepage_override.mstone: 26.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 26.0
  • font.internaluseonly.changed: False
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1386690488
  • places.history.expiration.transient_current_max_pages: 25127
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 4
  • storage.vacuum.last.brief.sqlite: 1386262242
  • storage.vacuum.last.index: 2
  • storage.vacuum.last.places.sqlite: 1386175797

其他

  • User JS: 否
  • 輔助功能: 否
KUMARESAN.C.S
  • Locale Leader
3 個解決方法 76 個答案

it seems that Firefox is caching the file in the %temp% folder and both comodo defense+ and KAV are trying to access the file at the same time and it causes an error.

Please check this out https://support.mozilla.org/en-US/kb/cant-download-or-save-files

Installing comodo in the basic mode probably solved the problem for you. However, be aware, that it is generally not supported to do so, if you do not have any other HIPS programs running that prevent you from malware and leaks.

it seems that Firefox is caching the file in the %temp% folder and both comodo defense+ and KAV are trying to access the file at the same time and it causes an error. Please check this out https://support.mozilla.org/en-US/kb/cant-download-or-save-files Installing comodo in the basic mode probably solved the problem for you. However, be aware, that it is generally not supported to do so, if you do not have any other HIPS programs running that prevent you from malware and leaks.

提出問題者

I'm using the Microsoft firewall, not Comodo. Also, what is KAV?

I'm using the Microsoft firewall, not Comodo. Also, what is KAV?