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in address bar, my banking site now shows up with grey padlock, it's always been green before, why?

已張貼

Padlock at address bar for my banking site, Wells Fargo, used to be green, now it is grey. In chrome and internet explorer it is green. Is this a problem with firefox or is website been re directed somehow? (I have firefox 25.1 on dell inspiron 15 laptop running win8.1 64bit)

Also, since ver 24, firefox sometimes loads what appears to html code (text only), I have to refresh to get the picturesetc..

Also, on https sites when i enter and submit info, I get an error message as follows: An error occurred during a connection to startpage.com. SSL received a record with an incorrect Message Authentication Code. (Error code: ssl_error_bad_mac_read)

Padlock at address bar for my banking site, Wells Fargo, used to be green, now it is grey. In chrome and internet explorer it is green. Is this a problem with firefox or is website been re directed somehow? (I have firefox 25.1 on dell inspiron 15 laptop running win8.1 64bit) Also, since ver 24, firefox sometimes loads what appears to html code (text only), I have to refresh to get the picturesetc.. Also, on https sites when i enter and submit info, I get an error message as follows: An error occurred during a connection to startpage.com. SSL received a record with an incorrect Message Authentication Code. (Error code: ssl_error_bad_mac_read)

額外的系統細節

已安裝的外掛程式

  • Google Update
  • Shockwave Flash 11.9 r900
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.05
  • 5.1.20913.0
  • Nokia Suite Enabler Plugin
  • NPWLPG
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

應用程式

  • Firefox 25.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 6.3; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/25.0.1/WINNT/en-US/

擴充套件

  • DoNotTrackMe 2.2.9.618 (donottrackplus@abine.com)
  • MaskMe 1.38.342 (idme@abine.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0166
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.16384
  • driverDate: 10-1-2013
  • driverDate2:
  • driverVersion: 10.18.10.3316
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 3
  • numTotalWindows: 3
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

修改過的偏好設定

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018
  • browser.startup.homepage_override.buildID: 20131112160018
  • browser.startup.homepage_override.mstone: 25.0.1
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 25.0.1
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.cookieBehavior: 3
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1386384987
  • places.history.expiration.transient_current_max_pages: 104053
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1385431620

其他

  • User JS: 否
  • 輔助功能: 是
philipp
  • Top 25 Contributor
  • Moderator
5315 個解決方法 23462 個答案

hello Splinterd1, i've checked www.wellsfargo.com and also see only the grey padlock there indicating a secure connection to the site, which is to be expected for sites without a special kind of certificate (Extended Validation certificate): How do I tell if my connection to a website is secure?

http://www.networking4all.com/en/support/tools/site+check/report/?fqdn=https%3A%2F%2Fwww.wellsfargo.com%2F&protocol=https

if it was different in the past, then that probably means that the bank has changed the certificate type it is using for its website. if you want to be totally certain about that, you may want to contact the IT security section of the bank...

regarding your other issue on https-sites - can you replicate this behaviour when you launch firefox in safe mode once?
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

hello Splinterd1, i've checked www.wellsfargo.com and also see only the grey padlock there indicating a secure connection to the site, which is to be expected for sites without a special kind of certificate (Extended Validation certificate): [[How do I tell if my connection to a website is secure?]] http://www.networking4all.com/en/support/tools/site+check/report/?fqdn=https%3A%2F%2Fwww.wellsfargo.com%2F&protocol=https if it was different in the past, then that probably means that the bank has changed the certificate type it is using for its website. if you want to be totally certain about that, you may want to contact the IT security section of the bank... regarding your other issue on https-sites - can you replicate this behaviour when you launch firefox in safe mode once? <br>[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
cor-el
  • Top 10 Contributor
  • Moderator
17521 個解決方法 158427 個答案

Firefox also shows a gray padlock if there is mixed content coming via a normal HTTP connection.

You can see that in the Web Console (Firefox/Tools > Web Developer;Ctrl+Shift+K) in the Net log as red text.

Current Firefox versions only block mixed active content, but download and display other mixed content like images.

  • security.mixed_content.block_active_content = true
  • security.mixed_content.block_display_content = false
Firefox also shows a gray padlock if there is mixed content coming via a normal HTTP connection. You can see that in the Web Console (Firefox/Tools > Web Developer;Ctrl+Shift+K) in the Net log as red text. *https://developer.mozilla.org/Security/MixedContent *https://support.mozilla.org/kb/how-does-content-isnt-secure-affect-my-safety Current Firefox versions only block mixed active content, but download and display other mixed content like images. *security.mixed_content.block_active_content = true *security.mixed_content.block_display_content = false

提出問題者

Thanks, I tried it in safe mode, got the "Error code: ssl_error_bad_mac_read" error once, then reset to get rid of the extensions. So far seems to be back to normal (although the problem was always sporadic, so I'll give it another day to see if problems occur again) Thanks for your help

Thanks, I tried it in safe mode, got the "Error code: ssl_error_bad_mac_read" error once, then reset to get rid of the extensions. So far seems to be back to normal (although the problem was always sporadic, so I'll give it another day to see if problems occur again) Thanks for your help
philipp
  • Top 25 Contributor
  • Moderator
5315 個解決方法 23462 個答案

有幫助的回覆

have the problems settled?

have the problems settled?