搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

FIrefox won't connect to Google, GMail, or Firefox help. It works after reinstallation but the problem returns after a few hours. Can someone help?

  • 1 回覆
  • 8 有這個問題
  • 1 次檢視
  • 最近回覆由 Anush A

more options

I have disabled extensions, cleared the cache, and run spyware. I also have the same problem with other browsers, but Firefox is the only one I use. I am running Windows 7 home edition. I am using my Mac laptop to ask this question because my Windows Firefox browser will not let me connect to the help site.

I have disabled extensions, cleared the cache, and run spyware. I also have the same problem with other browsers, but Firefox is the only one I use. I am running Windows 7 home edition. I am using my Mac laptop to ask this question because my Windows Firefox browser will not let me connect to the help site.

所有回覆 (1)

more options

chiduke i think because this problem exists in every browser, its not an issue with Firefox browser, i think your windows machine is under attack by some malicious software or your spyware is blocking the access to internet.

Did you say you are able to access for some time after you reinstall Firefox, i don't actually know why it works think its working until the malicious software or your spyware detects Firefox's presence and blocks the internet.

Try to start your machine in Safe mode, i mean windows. (Don't know how as i don't use windows but i know there is a safe mode when i Googled it say you can access internet only in safemode with networking option enabled so make sure you open in that), try to access the web & test for few hours if it works then its a problem with windows. May be you can ask windows support for help.