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Why am I suddenly getting pop-ups when I open any page?

已張貼

Just last week I began receiving huge pop-up notices from familiar places - like my bank, Firefox, anywhere - and everytime - I open up a new page. My pop up blocker on Foxfire is engaged! So, that's not the problem. It's annoying and I don't understand it. A voice recording comes on and tells me some useless information.

Could I have a malware on my computer? Please advise. Thanks

Just last week I began receiving huge pop-up notices from familiar places - like my bank, Firefox, anywhere - and everytime - I open up a new page. My pop up blocker on Foxfire is engaged! So, that's not the problem. It's annoying and I don't understand it. A voice recording comes on and tells me some useless information. Could I have a malware on my computer? Please advise. Thanks

被選擇的解決方法

hello, please try try to launch firefox in safe mode once in order to see if a malicious addon might be interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

you also might want to run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

從原來的回覆中察看解決方案 3

額外的系統細節

已安裝的外掛程式

  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • VLC media player Web Plugin 2.0.6
  • Shockwave Flash 11.8 r800
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • iTunes Detector Plug-in
  • ScorchPlugin
  • NPWLPG
  • FreeCorder NPAPI

應用程式

  • Firefox 23.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; rv:23.0) Gecko/20100101 Firefox/23.0
  • 技術支援網址:http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/

擴充套件

  • DoNotTrackMe 2.2.9.618 (donottrackplus@abine.com)
  • DuckDuckGo Plus 0.2.53 (jid1-ZAdIEUB7XOzOJw@jetpack)
  • Freecorder 7.0.0.13 (addon@freecorder.com)
  • RealDownloader 1.3.3 ({DF153AFF-6948-45d7-AC98-4FC4AF8A08E2})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • YouTube Video, Audio and Subtitle Downloader 0.2.3.1 (feca4b87-3be4-43da-a1b1-137c24220968@jetpack)
  • HP Smart Web Printing 4.51 (smartwebprinting@hp.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: ATI Radeon HD 2400 PRO
  • adapterDescription2:
  • adapterDeviceID: 0x94c3
  • adapterDeviceID2:
  • adapterDrivers: atiumdag atidxx32 atidxx64 atiumdva atiumd64 atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 128
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'10.6']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 8-17-2009
  • driverDate2:
  • driverVersion: 8.632.1.2000
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 2400 PRO)
  • windowLayerManagerType: Direct3D 9

修改過的偏好設定

  • accessibility.blockautorefresh: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.param.yahoo-fr: moz2-ytff-tyc
  • browser.search.param.yahoo-fr-cjkt: moz2-ytff-tyc
  • browser.search.useDBForOrder: false
  • browser.startup.homepage: https://duckduckgo.com/
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 23.0.1
  • font.internaluseonly.changed: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1378517667
  • places.history.expiration.transient_current_max_pages: 87194
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1377110262

其他

  • User JS: 是
  • 輔助功能: 否
philipp
  • Top 25 Contributor
  • Moderator
5307 個解決方法 23427 個答案

選擇的解決方法

hello, please try try to launch firefox in safe mode once in order to see if a malicious addon might be interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

you also might want to run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

hello, please try try to launch firefox in safe mode once in order to see if a malicious addon might be interfering here... [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] you also might want to run a full scan of your system with the security software that you have in place and different other tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner]. [[Remove a toolbar that has taken over your Firefox search or home page]] [[Troubleshoot Firefox issues caused by malware]]
cor-el
  • Top 10 Contributor
  • Moderator
17482 個解決方法 158022 個答案

有幫助的回覆

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Do a malware check with some malware scanning programs on the Windows computer.<br> Please scan with all programs because each program detects different malware.<br> All these programs have free versions. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked