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I can't open anything in my Downloads list

已張貼

I can't open anything in my Downloads list. I've tried resetting firefox and I've also tried everything in your article "What to do if you can't download or save files" but nothing helps. I tried to upgrade to the latest firefox to see if this helps but once I've hit the Download button, 1 minute later it appears in my downloads list and... same issue... I can't open it to run it! It's like it's crashed, because no amount of clicking on a download will activate anything. It seems like the Downloads list is dead! Also, (and I think this is linked), I cannot save web pages. I go though the motions and it looks like it's doing the right thing but the pages don't save - they just disappear into the ether! I'm on Windows Vista and have been downloading things happily for years, but suddenly this problem has occured and I've run out of ideas now... Please help!

I can't open anything in my Downloads list. I've tried resetting firefox and I've also tried everything in your article "What to do if you can't download or save files" but nothing helps. I tried to upgrade to the latest firefox to see if this helps but once I've hit the Download button, 1 minute later it appears in my downloads list and... same issue... I can't open it to run it! It's like it's crashed, because no amount of clicking on a download will activate anything. It seems like the Downloads list is dead! Also, (and I think this is linked), I cannot save web pages. I go though the motions and it looks like it's doing the right thing but the pages don't save - they just disappear into the ether! I'm on Windows Vista and have been downloading things happily for years, but suddenly this problem has occured and I've run out of ideas now... Please help!

被選擇的解決方法

Did you try to set the browser.download.manager.scanWhenDone pref to false on the about:config page?

從原來的回覆中察看解決方案 31

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 11.7 r700
  • Google Update
  • GEPlugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • 5.1.20125.0
  • Next Generation Java Plug-in 1.6.0_38 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
  • iTunes Detector Plug-in
  • Google Updater pluginhttp://pack.google.com/
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.1675
  • npdivxplayerplugin
  • DivX Web Player version 1.4.2.7
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • ScorchPlugin

應用程式

  • Firefox 20.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 6.0; rv:20.0) Gecko/20100101 Firefox/20.0
  • 技術支援網址:http://support.mozilla.org/1/firefox/20.0.1/WINNT/en-GB/

擴充套件

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • AVG Safe Search 8.5.0.429 ({3f963a5b-e555-4543-90e2-c3908898db71}) (Inactive)
  • Java Console 6.0.38 ({CAFEEFAC-0016-0000-0038-ABCDEFFEDCBA}) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Mobile Intel(R) 965 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2a02
  • adapterDeviceID2:
  • adapterDrivers: igdumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.18592
  • driverDate: 1-2-2008
  • driverDate2:
  • driverVersion: 7.14.10.1409
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'7.1500.1000.1666']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'7.1500.1000.1666']
  • windowLayerManagerType: Basic

修改過的偏好設定

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130409194949
  • browser.startup.homepage_override.mstone: 20.0.1
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0.1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1368800035
  • places.history.expiration.transient_current_max_pages: 53407
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.sanitize.migrateFx3Prefs: True

其他

  • User JS: 否
  • 輔助功能: 否
cor-el
  • Top 10 Contributor
  • Moderator
17530 個解決方法 158495 個答案

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files. Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work. See: *http://kb.mozillazine.org/Unable_to_save_or_download_files *browser.download.manager.scanWhenDone
mahdiabadinia 0 個解決方法 2 個答案

I have this problem; however I dont have any antivirus on my laptop

I have this problem; however I dont have any antivirus on my laptop

提出問題者

Hi there, I've tried what Cor-el suggested but it does not work. I disabled AVG protection temporarily but still the downloads list just appears to be dead. Any more suggestions? As it looks like the antivirus is not the problem... Thank you in advance...!

Hi there, I've tried what Cor-el suggested but it does not work. I disabled AVG protection temporarily but still the downloads list just appears to be dead. Any more suggestions? As it looks like the antivirus is not the problem... Thank you in advance...!
cor-el
  • Top 10 Contributor
  • Moderator
17530 個解決方法 158495 個答案

選擇的解決方法

Did you try to set the browser.download.manager.scanWhenDone pref to false on the about:config page?

Did you try to set the browser.download.manager.scanWhenDone pref to false on the <b>about:config</b> page? *http://kb.mozillazine.org/about:config

提出問題者

Wow! Thanks Cor-el. That has worked. Brilliant! Thank you very much. xx

Wow! Thanks Cor-el. That has worked. Brilliant! Thank you very much. xx
mahdiabadinia 0 個解決方法 2 個答案

有幫助的回覆

Awesome, thank you very much.

Awesome, thank you very much.