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技術支援討論區

Why is Firefox taking so long to start up?

已張貼

When I start up Firefox takes a good 1+ minute(s) to load the homepage or any other page I try to type up. I've figured it was either one of two things: Firefox itself, or Flash, which is having problems loading games as well as initializing when I try to uninstall and reinstall it the regular way. My brother's account on this computer is not having any of these problems. I've done everything both Mozilla and Adobe says with both Firefox and Flash, but nothing is helping.

When I start up Firefox takes a good 1+ minute(s) to load the homepage or any other page I try to type up. I've figured it was either one of two things: Firefox itself, or Flash, which is having problems loading games as well as initializing when I try to uninstall and reinstall it the regular way. My brother's account on this computer is not having any of these problems. I've done everything both Mozilla and Adobe says with both Firefox and Flash, but nothing is helping.

被選擇的解決方法

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

從原來的回覆中察看解決方案 5

額外的系統細節

已安裝的外掛程式

  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Shockwave Flash 11.7 r700
  • Google Update
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • 0.3
  • Uplay PC Plugin
  • Next Generation Java Plug-in 10.21.2 for Mozilla browsers
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.2.122
  • Unity Player 4.1.2f1
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • DivX Plus Web Player version 2.2.2.14
  • 5.1.20125.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Nexon Game Controller
  • Pando Web Plugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
  • Yahoo Application State Plugin version 1.0.0.7
  • PlayStation(R)Network Downloader Check Plug-in
  • DivX VOD Helper Plug-in
  • DLM Netscape Plugin (2.3.10.115)
  • np-mswmp
  • thriXXX WebLaunch Plugin simplifies game specific tasks for users

應用程式

  • Firefox 20.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
  • 技術支援網址:http://support.mozilla.org/1/firefox/20.0.1/WINNT/en-US/

擴充套件

  • Anti-Banner 13.0.2.558 (anti_banner@kaspersky.com)
  • Cox Toolbar 1.0.0.20-PROD ({23C17F9A-C4AF-4701-9657-D384E3EE8958})
  • RoboForm Toolbar for Firefox 7.8.8.5 ({22119944-ED35-4ab1-910B-E619EA06A115})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Content Blocker 13.0.2.558 (content_blocker@kaspersky.com) (Inactive)
  • DivX Plus Web Player HTML5 <video> 2.1.2.172 ({23fcfd51-4958-4f00-80a3-ae97e717ed8b}) (Inactive)
  • Kaspersky URL Advisor 13.0.2.558 (url_advisor@kaspersky.com) (Inactive)
  • RealDownloader 1.3.1 ({DAC3F861-B30D-40dd-9166-F4E75327FAC7}) (Inactive)
  • Safe Money 13.0.2.558 (online_banking@kaspersky.com) (Inactive)
  • Virtual Keyboard 13.0.2.558 (virtual_keyboard@kaspersky.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: NVIDIA GeForce GTX 660 Ti
  • adapterDescription2:
  • adapterDeviceID: 0x1183
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 2047
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 4-18-2013
  • driverDate2:
  • driverVersion: 9.18.13.2000
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 660 Ti)
  • windowLayerManagerType: Direct3D 10

修改過的偏好設定

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: https://edge.cox.net/browserbar/redirect/67114?id=bb-home
  • browser.startup.homepage_override.buildID: 20130409194949
  • browser.startup.homepage_override.mstone: 20.0.1
  • browser.tabs.warnOnClose: False
  • dom.max_chrome_script_run_time: 0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0.1
  • font.internaluseonly.changed: True
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1367505409
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • places.last_vacuum: 1297868809
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.sanitize.migrateFx3Prefs: True
  • security.enable_ssl2: True
  • security.enable_tls: False
  • security.warn_viewing_mixed: False

其他

  • User JS: 是
  • 輔助功能: 是
Tyler Downer
  • Top 25 Contributor
  • Moderator
1538 個解決方法 10733 個答案

選擇的解決方法

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Hello, The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us! Thank you.

提出問題者

Thanks, that did the trick, though I did lose some extensions, will get them back manually!

Thanks, that did the trick, though I did lose some extensions, will get them back manually!
cor-el
  • Top 10 Contributor
  • Moderator
17568 個解決方法 158907 個答案

Also note that you had TLS disabled in the previous profile (SSL2 is no longer supported).

  • security.enable_ssl2: True
  • security.enable_tls: False
Also note that you had TLS disabled in the previous profile (SSL2 is no longer supported). * security.enable_ssl2: True * security.enable_tls: False