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Cannot save images of any kind but firefox say its saved

  • 2 回覆
  • 25 有這個問題
  • 2846 次檢視
  • 最近回覆由 cor-el

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I have been using Firefox since you guys started & never had a problem till now. I cannot save any images from any website no matter what the type & it is only happening on Firefox & it started when I upgrade to Ver. 20 which by the way I HATE....I prefer the older version so I loaded that back onto my computer BUT THE PROBLEM IS STILL THERE. It is only happening on FIREFOX cause I downloaded these images using Internet Explorer which actually is easier now to use than your new Ver. 20.......

Anyway if I click on image & then "save as" & tell it where to download....it goes through the process & even shows up in the download window like it has downloaded....but if you click on the download window to see the image...nothing happens.....if you go to the file where you downloaded the image to, the file is NOT there??????? Now like I said this started after it updated to version 20...I now have Version 3.6.8 loaded....cause I do not want this new version 20....I am an old man, I have Windows Vista Ultimate on my desktop.....and I do not like the layout of 20 & it is very hard to do anything....anyway can you TELL ME PLSSSSSSSSSSSSSSSSSSSSSSSSS what is going on & why did this all happen & the big thing.....HOW THE HECK DO I FIX IT PLSSSSSSSSSSSSSSSSSSS.......

thank you...William

所有回覆 (2)

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hey william, first of all please Update Firefox to the latest release again as soon as possible, since it will contain fixes for dozens of known security vulnerabilities - continuing with firefox 3.6.x will put the integrity of your system and your personal data at risk!

afterwards please go through the troubleshooting steps described at What to do if you can't download or save files - or simply reset firefox which probably can address the issue quickly...

you might also be interested in the following article to find your way around in the current versions: Common questions after upgrading from Firefox 3.6

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It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: