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技術支援討論區

I can't change or restore my search engine tool

已張貼

I have tried everything to fix my search engine tool in the upper right corner of my tool bar but have been unable to change, add, or even restore it to the default settings. I think I may have downloaded an add-on that conflicted somehow and changed my search engine and deleted all the rest, that would have been fine if only I could restore the defaults. I even restore firefox entirely to see if that would fix the problem, which it did not. The only other option I have next is completely uninstall and reinstall Firefox, but I really don't want to do that because I will lose all my bookmarks. Please can someone help me with this if possible.

I have tried everything to fix my search engine tool in the upper right corner of my tool bar but have been unable to change, add, or even restore it to the default settings. I think I may have downloaded an add-on that conflicted somehow and changed my search engine and deleted all the rest, that would have been fine if only I could restore the defaults. I even restore firefox entirely to see if that would fix the problem, which it did not. The only other option I have next is completely uninstall and reinstall Firefox, but I really don't want to do that because I will lose all my bookmarks. Please can someone help me with this if possible.

額外的系統細節

已安裝的外掛程式

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.6 r602
  • iTunes Detector Plug-in
  • Google Update
  • npsitesafety
  • 5.1.20125.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Facebook Video Calling Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 8.3.1
  • Kalydo Player Plugin
  • Pando Web Plugin
  • getplusplusadobe16263
  • Provides additional functionality on Facebook. See our web site for details.
  • Unity Player 2.6.1f3
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Delivery Network Acceleration by BitTorrent™
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.1662

應用程式

  • Firefox 19.0.2
  • 使用者代理:Mozilla/5.0 (Windows NT 6.0; rv:19.0) Gecko/20100101 Firefox/19.0
  • 技術支援網址:http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/

擴充套件

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • AVG Security Toolbar 14.2.0.1 (avg@toolbar) (Inactive)
  • DVDVideoSoft YouTube MP3 and Video Download 4.2.1.10 ({ACAA314B-EEBA-48e4-AD47-84E31C44796C}) (Inactive)
  • HP Smart Web Printing 4.60 (smartwebprinting@hp.com) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: NVIDIA GeForce 8400M GS
  • adapterDescription2:
  • adapterDeviceID: 0x0427
  • adapterDeviceID2:
  • adapterDrivers: nvd3dum nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 256
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'257.21']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.18592
  • driverDate: 10-3-2009
  • driverDate2:
  • driverVersion: 8.16.11.8766
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'182.65']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'182.65']
  • windowLayerManagerType: Basic

修改過的偏好設定

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://www.dramafever.com/
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0.2
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 77547
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.sanitize.migrateFx3Prefs: True

其他

  • User JS: 否
  • 輔助功能: 否
jscher2000
  • Top 10 Contributor
8963 個解決方法 73452 個答案

Does the box have an image like 4 different-colored droplets forming a pinwheel? That is generated by an add-on, but I can't recall which one. If you use the customize feature, can you remove it, then get the "real" search box back onto your navigation toolbar?

To start customizing:

  • right-click a blank area of the tab bar > Customize
  • tap the Alt key > View menu > Toolbars > Customize

You might also disable your less frequently used plugins to see whether that makes any difference.

orange Firefox button (or Tools menu) > Add-ons > Plugins category

Does the box have an image like 4 different-colored droplets forming a pinwheel? That is generated by an add-on, but I can't recall which one. If you use the customize feature, can you remove it, then get the "real" search box back onto your navigation toolbar? To start customizing: * right-click a blank area of the tab bar > Customize * tap the Alt key > View menu > Toolbars > Customize ---- You might also disable your less frequently used plugins to see whether that makes any difference. orange Firefox button (or Tools menu) > Add-ons > Plugins category
cor-el
  • Top 10 Contributor
  • Moderator
17879 個解決方法 161769 個答案

You can check if you still have the XML files of the default search engines including Google in the searchplugins folder in Firefox program folder.

If not then you need to reinstall Firefox.

Try to use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

You can delete the search.json file and a possible search.sqlite file in the Firefox profile folder.

Firefox will rebuild the search.json file from the default search engines in the searchplugins folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder
You can check if you still have the XML files of the default search engines including Google in the searchplugins folder in Firefox program folder. If not then you need to reinstall Firefox. Try to use the SearchReset extension to reset some preferences to the default values. *https://addons.mozilla.org/firefox/addon/searchreset/ Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons). You can delete the search.json file and a possible search.sqlite file in the Firefox profile folder. *http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox will rebuild the search.json file from the default search engines in the searchplugins folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder. You can use this button to go to the Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder