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Hotmail said I should upgrade my browser - I followed inst. & downloaded file but nothing happened

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the file I downloaded to upgrade for Hotmail was 20.0 exe. Is there another step to actually install it or is just downloading the file enough (I am new at this)

the file I downloaded to upgrade for Hotmail was 20.0 exe. Is there another step to actually install it or is just downloading the file enough (I am new at this)

被選擇的解決方法

Downloading Firefox and installing Firefox are two separate steps.

從原來的回覆中察看解決方案 👍 1

所有回覆 (5)

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FF won't ask you with a third party service to upgrade your browser, such as Hotmail saying to upgrade. You can check if you are on the latest version of FF manually but going to

Firefox > Help > About

Alternatively you can also check your downloads by going to

Firefox > Downloads & double clicking again on the file if it shows in your download list.

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選擇的解決方法

Downloading Firefox and installing Firefox are two separate steps.

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Download and save the Firefox installer to the desktop and start the installation with a double-click on the desktop icon.

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thank you - solved

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Hi chadwick, if you check

Help > About Firefox

now, does it show the current version (20.0.1)? Just want to make sure you got the right update.