X
點擊此處開啟此網站的行動版。

技術支援討論區

I CANNOT LOAD ANY FIREFOX UPDATES BECAUSE I CANNOT CONNECT TO THE UPDATE SERVER

已張貼

when i get a software update notice i click on the update button. a bar graph appears with a moving line of dashes. under the bar graph is a note saying connecting to the update server.... that never happens.

so i have been unable to install any updates even though at least 4 are available.

when i get a software update notice i click on the update button. a bar graph appears with a moving line of dashes. under the bar graph is a note saying connecting to the update server.... that never happens. so i have been unable to install any updates even though at least 4 are available.

被選擇的解決方法

Hello, sorry to hear that, but if you have problem with update firefox the better way is to download and install the new version.

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

從原來的回覆中察看解決方案 6

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 11.6 r602
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.6
  • Office Live Update v1.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • RealPlayer Plugin
  • LogMeIn remote control components
  • 5.1.10411.0
  • Garmin Communicator Plug-in Version 2.9.2.0
  • iPhoto6

應用程式

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:17.0) Gecko/20100101 Firefox/17.0

更多資訊

{
"application": {
"name": "Firefox",
"version": "17.0.1",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:17.0) Gecko/20100101 Firefox/17.0",
"supportURL": "http://support.mozilla.org/1/firefox/17.0.1/Darwin/en-US/"
},
"modifiedPreferences": {
"browser.cache.disk.capacity": 358400,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.smart_size.use_old_max": false,
"browser.cache.disk.smart_size_cached_value": 358400,
"browser.places.smartBookmarksVersion": 4,
"browser.startup.homepage_override.buildID": "20121128204232",
"browser.startup.homepage_override.mstone": "17.0.1",
"extensions.lastAppVersion": "17.0.1",
"gfx.blacklist.layers.direct3d9": 3,
"gfx.blacklist.webgl.msaa": 4,
"gfx.blacklist.direct2d": 3,
"network.cookie.prefsMigrated": true,
"places.history.expiration.transient_current_max_pages": 53688,
"places.database.lastMaintenance": 1363457893,
"privacy.sanitize.migrateFx3Prefs": true,
"security.warn_viewing_mixed": false
},
"graphics": "Troubleshoot data provider failed: graphics\nTypeError: ext is null",
"javaScript": {
"incrementalGCEnabled": true
},
"accessibility": {
"isActive": false,
"forceDisabled": 0
},
"libraryVersions": {
"NSPR": {
"minVersion": "4.9.2",
"version": "4.9.2"
},
"NSS": {
"minVersion": "3.13.6.0 Basic ECC",
"version": "3.13.6.0 Basic ECC"
},
"NSSUTIL": {
"minVersion": "3.13.6.0",
"version": "3.13.6.0"
},
"NSSSSL": {
"minVersion": "3.13.6.0 Basic ECC",
"version": "3.13.6.0 Basic ECC"
},
"NSSSMIME": {
"minVersion": "3.13.6.0 Basic ECC",
"version": "3.13.6.0 Basic ECC"
}
},
"userJS": {
"exists": false
},
"extensions": [
{
"name": "Troubleshooter",
"version": "1.1a",
"isActive": true,
"id": "troubleshooter@mozilla.org"
},
{
"name": "Yahoo! Toolbar",
"version": "2.5.7.20130322105505",
"isActive": true,
"id": "{635abd67-4fe9-1b23-4f01-e679fa7484c1}"
}
]
}

ideato 893 個解決方法 6250 個答案

選擇的解決方法

Hello, sorry to hear that, but if you have problem with update firefox the better way is to download and install the new version.

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Hello, sorry to hear that, but if you have problem with update firefox the better way is to '''download and install''' the new version. 1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html 2. '''Trash''' the current Firefox application to do a clean install. 3. Install the version that you have downloaded. Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data. see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac#os=mac&browser=fx19 Installing Firefox on Mac] thank you Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.