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How do I correct a "This page requires AC_RunActiveContent.js." error?

已張貼

The error occurs when we get ads, primarily on Juno.com. Is this a problem with Mozilla Firefox, or with the ad files? How can I correct the problem?

The error occurs when we get ads, primarily on Juno.com. Is this a problem with Mozilla Firefox, or with the ad files? How can I correct the problem?

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 11.6 r602
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • Next Generation Java Plug-in 10.11.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • ActiveTouch General Plugin Container Version 105
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • npmnqmp 989898989877
  • Citrix ICA Client Plugin (Win32)
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Rhapsody Player Engine Plugin
  • np-mswmp

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:19.0) Gecko/20100101 Firefox/19.0

更多資訊

jscher2000
  • Top 10 Contributor
8950 個解決方法 73359 個答案

Could you describe where this error appears? I clicked around a bit and didn't see it. Of course, I'm not logged in...

Your "More system details" didn't list your extensions. Do you have any ad blocking extensions? You can review your installed extensions here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

If you do, your settings might need to be adjusted in some way for the Juno site.

Could you describe where this error appears? I clicked around a bit and didn't see it. Of course, I'm not logged in... Your "More system details" didn't list your extensions. Do you have any ad blocking extensions? You can review your installed extensions here: orange Firefox button (or Tools menu) > Add-ons > Extensions category If you do, your settings might need to be adjusted in some way for the Juno site.

提出問題者

Only extensions are Norton Toolbar, Norton Vulnerability Protection and Real Downloader.

Only extensions are Norton Toolbar, Norton Vulnerability Protection and Real Downloader.
cor-el
  • Top 10 Contributor
  • Moderator
17846 個解決方法 161524 個答案

The AC_RunActiveContent.js file is a JavaScript file that is used to generate code for embedding the Flash plugin for various browsers, so if this file is requested in the page code, but isn't present on the server on the specified location or the file can't be run for other reasons because it is blocked in Firefox then you see this placeholder error message.

You would need to check the page code of page that generate this error.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
The AC_RunActiveContent.js file is a JavaScript file that is used to generate code for embedding the Flash plugin for various browsers, so if this file is requested in the page code, but isn't present on the server on the specified location or the file can't be run for other reasons because it is blocked in Firefox then you see this placeholder error message. You would need to check the page code of page that generate this error. ----- Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe mode start window or otherwise make changes. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes