搜尋 Mozilla 技術支援網站

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can I remove/delete Windows Presentation Foundation Plug-in, Just did a fresh install of XP and all updates

  • 5 回覆
  • 4 有這個問題
  • 30385 次檢視
  • 最近回覆由 cor-el

more options

Just did a fresh install of winXP, updated the OS and installed the latest drivers I need. I have an older machine that runs great but i am getting a plug-in crash error

Can I remove/delete Windows Presentation Foundation

Thanks mike Daniels medaniels@gmail.com

所有回覆 (5)

more options

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

more options

This is the only entry in crash reports

Report ID

       Date Submitted
     
   
   
   bp-32c795ca-ee49-44f2-bbd9-881cd21301141/14/20131:36 PM
more options
more options

Getting rid of the windows presentation plug-in first by disabling and then removing it, cured the problem Thankusero bold text

more options

Hi mikeinkent

Your crash report indicate a problem with the Flash plugin (NPSWF32_11_5_502_146.dll).

Please update Flash to the latest version.

You can find the latest Flash player versions for Firefox on this page.


You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin

由 cor-el 於 修改