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Firefox no longer loads webpages, try to load web address and it goes back to about:home

  • 9 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 treas547

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Just upgraded to Firefox 17 from 15 and when the update installed it said successful, however when I try to load a web address the address bar blinks quickly and shows "about:home" and the webpage doesn't even change at all. Anyone have any ideas of why this could be happening?

Just upgraded to Firefox 17 from 15 and when the update installed it said successful, however when I try to load a web address the address bar blinks quickly and shows "about:home" and the webpage doesn't even change at all. Anyone have any ideas of why this could be happening?

被選擇的解決方法

It worked after a reboot, never had to reboot my computer after a Firefox update. I should of thought of that first, sorry for wasting your time guys.

從原來的回覆中察看解決方案 👍 0

所有回覆 (9)

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Thanks Tylerdowner, one more quick question before I reset Firefox -

Is there any way to back up the saved password? I have a lot of them, if not I'll just type them into notepad.

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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
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Reset does save all your passwords that are saved in the Firefox password manager

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Reset Firefox - failed

Changed settings in Avast Internet Security - failed

Start Firefox in safemode (after reset) - failed

Windows firewall is disabled


Anything else?

由 treas547 於 修改

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Error Console Report:

Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D/chrome.manifest'.


Timestamp: 12/31/2012 2:27:14 PM Warning: XUL box for _moz_generated_content_after element contained an inline #text child, forcing all its children to be wrapped in a block. Source File: chrome://browser/content/browser.xul Line: 0

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Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.


Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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Ran Superantispyware, Rougekiller and Malwarebytes already, all came back clean.

I'll boot into safe mode and see if that works.

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選擇的解決方法

It worked after a reboot, never had to reboot my computer after a Firefox update. I should of thought of that first, sorry for wasting your time guys.