X
點擊此處開啟此網站的行動版。

技術支援討論區

I lost all my bookmarks HELPPPPPPP

已張貼

after mozilla firefox crashed I got a previous version of mozilla, by right clicking on to the program's GET A PREVIOUS VERSION. In the version that installed on my pc I cannont find my bookmarks

Thank you in advance

after mozilla firefox crashed I got a previous version of mozilla, by right clicking on to the program's GET A PREVIOUS VERSION. In the version that installed on my pc I cannont find my bookmarks Thank you in advance

額外的系統細節

已安裝的外掛程式

  • Facebook Video Calling Plugin
  • Google Update
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.6.636
  • Foxit Reader Plug-In For Firefox and Netscape
  • GEPlugin
  • 3.0.40818.0
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:12.0) Gecko/20100101 Firefox/12.0

更多資訊

jscher2000
  • Top 10 Contributor
8792 個解決方法 71897 個答案

I've never noticed a "Get a previous version" option. Do you have a custom build of Firefox, or a version someone has packaged with add-ons??


Have you tried the steps in this article: Recover lost or missing Bookmarks


Whatever rollback process you used, you might have multiple personal settings folders, also known as Firefox profile folders. You can check the standard location by pasting this into the Start menu search box and pressing Enter:

%APPDATA%\Mozilla\Firefox\Profiles

If you have multiple folders, the dates should help identify your current and immediately previous folders. These articles might be helpful in loading your earlier profile into your current version of Firefox and/or copying over data:

I've never noticed a "Get a previous version" option. Do you have a custom build of Firefox, or a version someone has packaged with add-ons?? ---- Have you tried the steps in this article: [[Recover lost or missing Bookmarks]] ---- Whatever rollback process you used, you might have multiple personal settings folders, also known as Firefox profile folders. You can check the standard location by pasting this into the Start menu search box and pressing Enter: %APPDATA%\Mozilla\Firefox\Profiles If you have multiple folders, the dates should help identify your current and immediately previous folders. These articles might be helpful in loading your earlier profile into your current version of Firefox and/or copying over data: * [[Use the Profile Manager to create and remove Firefox profiles]] * [[Recovering important data from an old profile]]
cor-el
  • Top 10 Contributor
  • Moderator
17573 個解決方法 158961 個答案

You should update your current Firefox 12 version as soon as possible to the current Firefox 17 release.

The Firefox version that you currently run is no longer supported with security updates.
It is important to update Firefox and add-ons to the latest versions to get the latest bug fixes and security updates.

You may need to do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.

Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.


If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

See also:

You should update your current Firefox 12 version as soon as possible to the current Firefox 17 release. The Firefox version that you currently run is no longer supported with security updates.<br /> It is important to update Firefox and add-ons to the latest versions to get the latest bug fixes and security updates. You may need to do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox. Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox. *http://kb.mozillazine.org/Profile_folder_-_Firefox *http://kb.mozillazine.org/Profile_backup *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall ---- If you have submitted crash reports then please post the IDs of one or more crash reports that have this format: *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page. *You can open the <b>about:crashes</b> page via the location bar, like you open a website. See: *http://kb.mozillazine.org/Mozilla_Crash_Reporter *https://support.mozilla.org/kb/Mozilla+Crash+Reporter See also: *http://kb.mozillazine.org/Firefox_crashes *https://support.mozilla.org/kb/Firefox+crashes