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cannot dowload pdf or word documents

已張貼

I cannot download pdf or other documents. This is a brand new problem; I've been using Firefox successfully for years. I can download documents in Safari. I have the latest version of Firefox and also Adobe. I also cleared out all older versions of Adobe and reinstalled the most current version of Firefox

I cannot download pdf or other documents. This is a brand new problem; I've been using Firefox successfully for years. I can download documents in Safari. I have the latest version of Firefox and also Adobe. I also cleared out all older versions of Adobe and reinstalled the most current version of Firefox

額外的系統細節

已安裝的外掛程式

  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • WebEx General Plugin Container Version 166
  • NPAPI plug-in for Mac Conference Client
  • RealPlayer Plugin
  • Office Live Update v1.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • iPhoto6
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.5 r502

應用程式

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.7; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6

更多資訊

ideato 893 個解決方法 6250 個答案

Hello ospreydad, 3.6 it is not the latest version for your 10.7 mac, 3.6 it is unsupported and the best is to get the latest firefox version :

http://www.mozilla.org/en-US/firefox/all.html

see also : Install Firefox on Mac

if after the installation of new firefox, you can not download files, then delete the mimeTypes.rdf file in profile folder and check it again.

see for more info : Reset download actions for all file types


thank you

Hello ospreydad, 3.6 it is not the latest version for your 10.7 mac, 3.6 it is unsupported and the best is to get the latest firefox version : http://www.mozilla.org/en-US/firefox/all.html see also : [https://support.mozilla.org/en-US/kb/install-firefox-mac#os=mac&browser=fx17 Install Firefox on Mac] if after the installation of new firefox, you can not download files, then delete the [http://kb.mozillazine.org/MimeTypes.rdf mimeTypes.rdf] file in [http://kb.mozillazine.org/Profile_folder profile folder] and check it again. see for more info : [https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_reset-download-actions-for-all-file-types Reset download actions for all file types] thank you