搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Today my 1 Password does not work - menu bar reinstallation was impossible because it is not compatable with Firefox v. 14.0.1 which is on my computer

  • 2 回覆
  • 2 有這個問題
  • 19 次檢視
  • 最近回覆由 bcoty

more options

Today the 1 Password icon is missing from my menu bar. I went to the 1 Password help and tried to download the Firefox extension that would put the icon back in the menu bar. The extension would not download. The message explained that the extension was not compatible with the version of Firefox (14.0.1) that I have on my computer.

Today the 1 Password icon is missing from my menu bar. I went to the 1 Password help and tried to download the Firefox extension that would put the icon back in the menu bar. The extension would not download. The message explained that the extension was not compatible with the version of Firefox (14.0.1) that I have on my computer.

被選擇的解決方法

Try updating to the latest Firefox 16.0.1 version.

從原來的回覆中察看解決方案 👍 6

所有回覆 (2)

more options

選擇的解決方法

Try updating to the latest Firefox 16.0.1 version.

more options

Thanks for the good advice. That seems to have solved the problem. I am on automatic update with Firefox, but somehow was not updated as usual. I kept hearing about Firefox 16 but my "About Firefox" assured me that I had the latest version and that was 14.0.1.

I am compatible with 1 Password again, thank goodness.

I appreciate the good advice