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Firefox won't open any sites that I've never been to before

  • 1 回覆
  • 2 有這個問題
  • 279 次檢視
  • 最近回覆由 user633449

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Firefox will not open any new sites that I have never been to before nor will it let me search for any questions that are new on the little search feature on the top right of the screen. All sites that have been previously visited are fine - for new ones I just get the little circle that goes round and round (sorry, I'm not really computer literate) until it finally tells me that it has timed out. I can get to these new sites just fine through explorer. I may remember incorrectly but not long ago there was an update for something (may have been java or google) and afterwards a box popped up and I think I checked something that I thought I was supposed to check but now think I wasn't - but have had this problem ever since.

被選擇的解決方法

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

從原來的回覆中察看解決方案 👍 0

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選擇的解決方法

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!