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Firefox 14 will not open up!

  • 43 回覆
  • 55 有這個問題
  • 14 次檢視
  • 最近回覆由 shirleyb

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I have tried updating to FF 14 two times, and every time I do, FF won't open at all. I'm back running 13 with no problems, but as soon as I update to 14, I have to uninstall FF and reinstall 13 and not update. But I need to update, most of my add-ons aren't compatible with 13, they say and I don't want to be vulnerable to any security problems.

It can't be my profile because it works fine with 13. I turned off my security systems and it still won't open.

Any help????

Shirley

被選擇的解決方法

This is from Prevx forum:

"Prevx SafeOnline is end-of-life software that hasn't worked with Firefox since version 3. If you want the browser protection that SafeOnline was meant to provide, you will need to ask to be migrated across to Webroot Secure Anywhere, always assuming that you have a license for Prevx anti-malware + SafeOnline and not just SafeOnline on its own. If you've only got a license for SafeOnline you will have to try and come to some arrangement with Webroot to see if they will offer a discount on WSA."

http://www.wilderssecurity.com/showthread.php?t=329079#post2093057

"If you have a valid PREVX 3.0 license you can ask for swapping it for a WSA (= Prevx 4) license"

http://www.wilderssecurity.com/showthread.php?t=330166#post2100344

從原來的回覆中察看解決方案 👍 2

所有回覆 (3)

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Just to let everyone know, taking SOL off Prevx totally fixed my problem and I'm now running FF15 successfully and Prevx without the Safe online function. I may switch to Avast, but right now just happy that it all works together.  :)

Thank you everyone for your help and guidance in fixing this problem!

Shirley

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Hi Shirley,

Just to let you know that I too now have FF15 up and running after disabling Prevx. My thanks also to all those who worked on this problem. A shame that a useful programme has to be disabled to get FF15 to work!

Regards Donihue

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Donihue, so glad you are up and running, too.

I understand what you mean about disabling SOL in Prevx. I have three other browsers on here and it works with it. Cannot imagine what the problem is with FF. But have had FF too long and this worked, so I'm pleased.

Shirley

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