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Anyone else have problems since downloading Firefox 13.0? I can't open any webpages it just asks to update browser!

已張貼

I am on a MAC and downloaded new version this morning.

I am on a MAC and downloaded new version this morning.

額外的系統細節

這發生了

每當開啟 Firefox 的時候

問題發生於...

This morning after I downloaded new version

應用程式

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.5; rv:13.0) Gecko/20100101 Firefox/13.0

更多資訊

AliceWyman
  • Moderator
240 個解決方法 2607 個答案

You asked about others having problems. Your issue seems similar to another Mac 10.5.8 user:

In any case, this article helped solve the problem the other thread: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

You asked about others having problems. Your issue seems similar to another Mac 10.5.8 user: *https://support.mozilla.org/questions/928804 Just updated to 13.0 on my mac but now I do not have tabs or see my open websites In any case, this article helped solve the problem the other thread: [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
cor-el
  • Top 10 Contributor
  • Moderator
17683 個解決方法 159993 個答案

Do you mean that a specific web page opens when you start Firefox?

Do you mean that a specific web page opens when you start Firefox? *https://support.mozilla.org/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox *https://support.mozilla.org/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols *http://kb.mozillazine.org/Preferences_not_saved

提出問題者

Nothing happens when I open firefox. I don't get any webpages. I get this message:

Denied Please upgrade your browser. Use the 'Check for Updates...' option on the 'Help' menu to upgrade to the latest version. You will need to restart Firefox when prompted for the update to be applied.

But I am on the latest version and I don't even have a 'Check for Updates' option. Tried all of the above. Still nothing.

Nothing happens when I open firefox. I don't get any webpages. I get this message: Denied Please upgrade your browser. Use the 'Check for Updates...' option on the 'Help' menu to upgrade to the latest version. You will need to restart Firefox when prompted for the update to be applied. But I am on the latest version and I don't even have a 'Check for Updates' option. Tried all of the above. Still nothing.
cor-el
  • Top 10 Contributor
  • Moderator
17683 個解決方法 159993 個答案

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version. Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop *Firefox 13.0.x: http://www.mozilla.org/en-US/firefox/all.html *Trash the current Firefox application to do a clean (re-)install *Install the new version that you have downloaded Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox. *http://kb.mozillazine.org/Profile_folder_-_Firefox
AliceWyman
  • Moderator
240 個解決方法 2607 個答案

EDIT: See How to download and install Firefox on Mac if you need more help. (I didn't see cor-el's reply before I posted mine)

If trashing Firefox and then installing a fresh new copy of Firefox 13 doesn't help:

Could you open the Help menu, click on "Troubleshooting Information", click the "Copy all to clipboard" button, then paste the contents here in the Reply box? See the article, Use the Troubleshooting Information page to help fix Firefox issues under Copy all to clipboard if you need more help with that..

Also, if possible, could you take a screenshot of the "Denied" message and add it to your reply? See How do I create a screenshot of my problem?. It might also help if you tell us if the message appears in a new tab or a new window (such as a small "popup" window) and the title of the new tab or window.

'''EDIT:''' See [[Install Firefox on Mac]] if you need more help. (I didn't see cor-el's reply before I posted mine) <br> <br>'''If trashing Firefox and then installing a fresh new copy of Firefox 13 doesn't help:''' Could you open the Help menu, click on "Troubleshooting Information", click the "Copy all to clipboard" button, then paste the contents here in the Reply box? See the article, [[Using the Troubleshooting Information page]] under '''Copy all to clipboard''' if you need more help with that.. Also, if possible, could you take a screenshot of the "Denied" message and add it to your reply? See [[How do I create a screenshot of my problem?]]. It might also help if you tell us if the message appears in a new tab or a new window (such as a small "popup" window) and the title of the new tab or window.

由 AliceWyman 於 修改