after upgrading to firefox 12, tried to update flashplayer and it uninstalled itself and won't let me reinstall
It did update Active X but won't let me install flashplayer even after I suspended firewall and anti virus. It says the following http://gatadobe.com/flashplayer/completion/aih/?exitcode=-1
Then the icon disappears from my desktop.
被選擇的解決方法
There are 2 versions of Adobe Flash:
- an ActiveX version for IE only
- a Plugin version for most other browsers including Firefox
- On a Windows system, you should always update both individually.
You do not appear to have the Plugin version for Firefox installed. If you did, in Add-ons > Plugins you would see "Shockwave Flash (version)". If "Shockwave Flash" is there and is disabled, click the "Enable" button.
Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/
- only the most popular/used Plugins are known by this page
- page will detect only installed, enabled Plugins
Install or update Adobe Flash
- Using Firefox, go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
- When the download is finished, close Firefox (File > Exit OR Firefox button > Exit)
- Click or double-click on the file you just saved to your desktop
- In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
- The "Install" button in the lower right corner will now be highlighted, click it.
- The installation is quick.
- Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
- To update/install the ActiveX version for IE only, repeat the process, but use IE to go to the above website.
NOTE: Some users of 64-bit systems have found it necessary to download, Save and install (with Firefox closed) the 32-bit Plugin for Firefox manually from the following (4th link labeled "32 bit Flash Player Plug-in (All other browsers)"):
- http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#Install_in_a_firewall_proxy_server_environment
- or you can click here for a direct link --> http://download.macromedia.com/pub/flashplayer/current/install_flash_player_32bit.exe
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
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選擇的解決方法
There are 2 versions of Adobe Flash:
- an ActiveX version for IE only
- a Plugin version for most other browsers including Firefox
- On a Windows system, you should always update both individually.
You do not appear to have the Plugin version for Firefox installed. If you did, in Add-ons > Plugins you would see "Shockwave Flash (version)". If "Shockwave Flash" is there and is disabled, click the "Enable" button.
Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/
- only the most popular/used Plugins are known by this page
- page will detect only installed, enabled Plugins
Install or update Adobe Flash
- Using Firefox, go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
- When the download is finished, close Firefox (File > Exit OR Firefox button > Exit)
- Click or double-click on the file you just saved to your desktop
- In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
- The "Install" button in the lower right corner will now be highlighted, click it.
- The installation is quick.
- Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
- To update/install the ActiveX version for IE only, repeat the process, but use IE to go to the above website.
NOTE: Some users of 64-bit systems have found it necessary to download, Save and install (with Firefox closed) the 32-bit Plugin for Firefox manually from the following (4th link labeled "32 bit Flash Player Plug-in (All other browsers)"):
- http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#Install_in_a_firewall_proxy_server_environment
- or you can click here for a direct link --> http://download.macromedia.com/pub/flashplayer/current/install_flash_player_32bit.exe
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
I already had updated flashplayer in IE with no problem.
Firefox had just updated to 12. This is when my problems began after I checked my plug-ins in mozilla. I clicked on the update now for flashplayer. After many, many attempts and getting "can't find application" (http://getadobe.com/flashplayer/completion/aih/?exitcode=-1) after it tried to install, I checked my plug-ins and it was gone and also gone in my control panel. It still will not let me install it for Firefox.
I decided to try the link on your note at the bottom:
NOTE: Some users of 64-bit systems have found it necessary to download, Save and install (with Firefox closed) the 32-bit Plugin for Firefox manually from the following (4th link labeled "32 bit Flash Player Plug-in (All other browsers)"):
http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#Install_in_a_firewall_proxy_server_environment or you can click here for a direct link --> http://download.macromedia.com/pub/flashplayer/current/install_flash_player_32bit.exe IT WORKED!!!
Thank you!!!
Happy that I was able to help you.
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Thanks