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Installed the Java patch for MAC yesterday and immediately could not get adobe reader to show pdf files...have troubleshot and can't seem to remedy ...ideas?

  • 5 回覆
  • 11 有這個問題
  • 194 次檢視
  • 最近回覆由 Matt_G

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I have used the Firefox troubleshooting guides, no good. The Java patch is enabled and shows when I check applications. However when I run Firefox plugins it still shows the java plug in is outdated and need to be updated immediately.

被選擇的解決方法

Hi mrwdrule,

Have you looked at the View PDF files in Firefox or choose another viewer Knowledge Base article? There is a lot of useful information in there. It actually lists two different plugins to try for opening PDF files. I'd try both of them just to be safe.

Hopefully this helps!

從原來的回覆中察看解決方案 👍 1

所有回覆 (5)

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選擇的解決方法

Hi mrwdrule,

Have you looked at the View PDF files in Firefox or choose another viewer Knowledge Base article? There is a lot of useful information in there. It actually lists two different plugins to try for opening PDF files. I'd try both of them just to be safe.

Hopefully this helps!

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Apple released another Java update today for Mac OS X 10.7, Java for OS X Lion 2012-003 in case it helps. More here:
About the security content of Java for OS X 2012-003 and Java for Mac OS X 10.6 Update 8

由 AliceWyman 於 修改

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Thanks for taking the time to write back. I did not know yet about the second Java fix. Just updated,but unfortunately it did not do the trick, ugh.

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OK, I went to the Firefox knowledge base article you cited and followed the directions with the exception that in the drop down menu I choose Adobe Reader for PDF files rather than the plug in default that apparently was set by the Java patch. Problem solved !!!!!!! Thank you so much for taking the time to get me back to the basic place I needed to be to correct this issue. YOU ROCK!!!!

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No problem mrwdrule. Always happy to help :)