X
點擊此處開啟此網站的行動版。

技術支援討論區

Netflix/Silverlight quit working, is Firefox 10 a 64 bit browser?

已張貼

MS Silverlight is apparently required to stream Netflix. Streaming has stopped working for me every since Firefox upgraded to 10. MS says Silverlight will only work with a 32 bit browser.

MS Silverlight is apparently required to stream Netflix. Streaming has stopped working for me every since Firefox upgraded to 10. MS says Silverlight will only work with a 32 bit browser.

被選擇的解決方法

I had the same problem. I'm running Windows Vista and Firefox 10.0.2 browser (I think).

What worked for me was to download Safari browser, then download Microsoft Silverlight from there. 

Then I closed out Safari (I just like Firefox better) and reopened Firefox. Went to Netflix and I can watch videos again!

從原來的回覆中察看解決方案 1

額外的系統細節

問題發生於...

update to Firefox 10

已安裝的外掛程式

  • Shockwave Flash 10.3 r183
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • LogMeIn, Inc. Remote Access Components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
  • ActiveTouch General Plugin Container Version 105
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • np-mswmp
  • Office Plugin for Netscape Navigator

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 5.2; WOW64; rv:10.0.1) Gecko/20100101 Firefox/10.0.1

更多資訊

I uninstalled Silverlight thinking it might have been corrupted. When I try to re-install it will not complete. I get the message that Silverlight is not compatible with 64 bit browser.

Ryan.S1 1 個解決方法 2 個答案

選擇的解決方法

I had the same problem. I'm running Windows Vista and Firefox 10.0.2 browser (I think).

What worked for me was to download Safari browser, then download Microsoft Silverlight from there. 

Then I closed out Safari (I just like Firefox better) and reopened Firefox. Went to Netflix and I can watch videos again!

I had the same problem. I'm running Windows Vista and Firefox 10.0.2 browser (I think). What worked for me was to download Safari browser, then download Microsoft Silverlight from there. Then I closed out Safari (I just like Firefox better) and reopened Firefox. Went to Netflix and I can watch videos again!

有幫助的回覆

Hi Ryan, That worked perfectly! In my case I opened a 32 bit version of explorer, downloaded Silverlight, close explorer and reopened firefox. Working again, thank you!

Hi Ryan, That worked perfectly! In my case I opened a 32 bit version of explorer, downloaded Silverlight, close explorer and reopened firefox. Working again, thank you!
Ryan.S1 1 個解決方法 2 個答案

Hey Steve, glad to hear it! Not having Netflix SUCKED! lol

Hey Steve, glad to hear it! Not having Netflix SUCKED! lol
itsawomanthing 0 個解決方法 5 個答案

June 30, 2012 - Here is the best solution to this problem. Uninstall Firefox, and all your personal preferences. Then go to Program File(x86) folder and delete the Mozilla Firefox folder as well.

Go the Real Player application and Preference. Then uncheck the "Enable Web Download and Recording from these installed browsers" box, and select the “Don't show (download is only assessable from right-click)”box. Close Real Player.

Do a registry cleaning with wherever registry cleaner you trust on your system. Reboot your computer.7

Reinstall Firefox. Your problems with Neflix and all streaming media are now solved. It worked for me.

June 30, 2012 - Here is the best solution to this problem. Uninstall Firefox, and all your personal preferences. Then go to Program File(x86) folder and delete the Mozilla Firefox folder as well. Go the Real Player application and Preference. Then uncheck the "Enable Web Download and Recording from these installed browsers" box, and select the “Don't show (download is only assessable from right-click)”box. Close Real Player. Do a registry cleaning with wherever registry cleaner you trust on your system. Reboot your computer.7 Reinstall Firefox. Your problems with Neflix and all streaming media are now solved. It worked for me.