搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

do you have a phone # for tech. assistance

  • 2 回覆
  • 14 有這個問題
  • 1672 次檢視
  • 最近回覆由 metaguy

more options

I am not a computor type and when i open firefox i get a restore page that freezes-is ther a phone # i can call for help

被選擇的解決方法

Sorry we don't have a phone number for tech support. Firefox is made by Mozilla which is a non-profit and we rely on a community of volunteers to provide support.

Can you try describing in more detail what problem you are having with Firefox? It looks like Firefox starts. We detected that you are using version 3.6.8 which is very old. I suggest you download and install the latest version from mozilla.org/firefox

從原來的回覆中察看解決方案 👍 2

所有回覆 (2)

more options

選擇的解決方法

Sorry we don't have a phone number for tech support. Firefox is made by Mozilla which is a non-profit and we rely on a community of volunteers to provide support.

Can you try describing in more detail what problem you are having with Firefox? It looks like Firefox starts. We detected that you are using version 3.6.8 which is very old. I suggest you download and install the latest version from mozilla.org/firefox

more options

I don't know what's happened to Mozilla's customer support. At least IE responds to inquiries. I've gotten no response from email question and for almost 2 weeks whenever I go to chat, it's closed. Not that I think you care, but I'm going to Chrome if no response to this. Never thought I'd see this day come.

1. updates crash 2. going to newer version removes some of the add-ons I like the most.

由 metaguy 於 修改