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Installed FF7 and wesites i.e. accuweather,my yahoo, youtube etc can't run video. Is this a Java script issue. Can't download latest version of Java. Thanks

已張貼

Can't view videos on any websites

Can't view videos on any websites

被選擇的解決方法

Had to walk away from this for a couple of days.

Found the fix: disabling Windows Firewall and CA Security didn't work. Uninstalling CA did!

Thanks to all for all the efforts.

從原來的回覆中察看解決方案 0

額外的系統細節

受影響的站台

http://youtube.com

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

更多資訊

cor-el
  • Top 10 Contributor
  • Moderator
17541 個解決方法 158604 個答案
Your above posted list of installed plugins doesn't show the Flash plugin for Firefox. See: * https://support.mozilla.com/kb/Managing+the+Flash+plugin * https://support.mozilla.com/kb/Installing+the+Flash+plugin * http://kb.mozillazine.org/Flash You can use this link to download the latest Flash player. * http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe * http://kb2.adobe.com/cps/191/tn_19166.html

提出問題者

I have been able to install AFP 11 plugin 64 bit. Videos still won't run. I can access websites such as accuweather, YouTube, etc but unable to add or redirect commands.

I have been able to install AFP 11 plugin 64 bit. Videos still won't run. I can access websites such as accuweather, YouTube, etc but unable to add or redirect commands.
cor-el
  • Top 10 Contributor
  • Moderator
17541 個解決方法 158604 個答案

You need a 32 bit Flash plugin for a 32 bit Firefox 7.0.1 version.

What does the Adobe test page say?


You need a 32 bit Flash plugin for a 32 bit Firefox 7.0.1 version. What does the Adobe test page say? *http://www.adobe.com/software/flash/about/ ---- *http://kb2.adobe.com/cps/000/6b3af6c9.html

提出問題者

Good morning, The test page doesn't show any version installed. I'm directed to the download page for version 11.0.1.152 which doesn't download. As an aside....I attempted to download Chrome and can't. Other web sites appear but can't do anything with them. Should I turn off CA security and Windows firewall and attempt Adobe download? Thanks again for working with me.

Good morning, The test page doesn't show any version installed. I'm directed to the download page for version 11.0.1.152 which doesn't download. As an aside....I attempted to download Chrome and can't. Other web sites appear but can't do anything with them. Should I turn off CA security and Windows firewall and attempt Adobe download? Thanks again for working with me.
cor-el
  • Top 10 Contributor
  • Moderator
17541 個解決方法 158604 個答案

Did you try to download and install the 32 bit flash version?

Did you try to download and install the 32 bit flash version?

提出問題者

Yes, it's version 11 which doesn't work. That's when I'm directed to the 64/32 bit version 11.o.1.152 which won't download. I'm finding that I can't download from other websites as well.

Yes, it's version 11 which doesn't work. That's when I'm directed to the 64/32 bit version 11.o.1.152 which won't download. I'm finding that I can't download from other websites as well.
cor-el
  • Top 10 Contributor
  • Moderator
17541 個解決方法 158604 個答案

Does this link work?

Do you see the Flash plugin (NPSWF32.DLL) in C:\Windows\SysWOW64\Macromed\Flash\ ?

Does this link work? * http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Do you see the Flash plugin (NPSWF32.DLL) in C:\Windows\SysWOW64\Macromed\Flash\ ?
AliceWyman
  • Moderator
240 個解決方法 2597 個答案

You asked, Should I turn off CA security...".

CA Internet Security products can block certain web content, if the "Mobile Code Control" feature is set to block mobile code. MozillaZine's Java article, here, links to http://cainternetsecurity.net/KB/KD.aspx?KDId=1028 (about Mobile Code Control feature in CA 2010) which I've copied below:


Mobile Code is software downloaded from remote computers. When mobile code is downloaded as part of a web page, the code can interact to give intelligent results, or could steal information with malicious intentions.

Examples of mobile code include scripts (JavaScript, VBScript), Java applets, ActiveX controls, Flash animations, Shockwave movies (and Xtras), and macros embedded within Office documents.

To allow or block mobile code

1. Open CA Security Center.

To do this, from the Start menu, select All Programs, CA, CA Internet Security Suite and CA Security Center.

2. Click the My Internet panel.

3. Click the Update Settings link.

The Settings tab with the Network Access sub tab will be selected by default.

4. Click the Browser Protection sub tab.

5. If the ON button to the left of Mobile Code Control is not green, click this button to enable this feature.

6. Click the Advanced Settings link.

7. Check or clear the boxes for allowing different types of code on websites.

8. Click the Apply button.


If you have an older CA version, see this link.

You asked, ''Should I turn off CA security...". CA Internet Security products can block certain web content, if the "Mobile Code Control" feature is set to block mobile code. MozillaZine's Java article, [http://kb.mozillazine.org/Java#If_Java_is_installed_and_enabled_but_does_not_work here], links to http://cainternetsecurity.net/KB/KD.aspx?KDId=1028 (about Mobile Code Control feature in CA 2010) which I've copied below: ----- Mobile Code is software downloaded from remote computers. When mobile code is downloaded as part of a web page, the code can interact to give intelligent results, or could steal information with malicious intentions. Examples of mobile code include scripts (JavaScript, VBScript), Java applets, ActiveX controls, Flash animations, Shockwave movies (and Xtras), and macros embedded within Office documents. To allow or block mobile code 1. Open CA Security Center. To do this, from the Start menu, select All Programs, CA, CA Internet Security Suite and CA Security Center. 2. Click the My Internet panel. 3. Click the Update Settings link. The Settings tab with the Network Access sub tab will be selected by default. 4. Click the Browser Protection sub tab. 5. If the ON button to the left of Mobile Code Control is not green, click this button to enable this feature. 6. Click the Advanced Settings link. 7. Check or clear the boxes for allowing different types of code on websites. 8. Click the Apply button. ----- If you have an older CA version, see [http://cainternetsecurity.net/KB/KD.aspx?KDId=308 this link].

由 AliceWyman 於 修改

提出問題者

I don't seeFlash plugin (NPSWF32.DLL) in C:\Windows\SysWOW64\Macromed\Flash\ ?


   http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe 

Doesn't work

I don't seeFlash plugin (NPSWF32.DLL) in C:\Windows\SysWOW64\Macromed\Flash\ ? http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Doesn't work

提出問題者

I cleared all the blocked and still can't download Adobe 11.0.1.152

I cleared all the blocked and still can't download Adobe 11.0.1.152

提出問題者

Just discovered CA won't apply changed (cleared) settings.  ??????????

Just discovered CA won't apply changed (cleared) settings. ??????????
AliceWyman
  • Moderator
240 個解決方法 2597 個答案

You can go here for Flash 10 or here for Flash 11 installers. Choose the "Flash Player for other browsers" link, which will download the Flash plugin installer needed by Firefox. After the download finishes, then find the file you downloaded and double-click on it to start the installer. If you have trouble finding the file you downloaded, try again but after the download finishes, open the Firefox Where to find and manage downloaded files in Firefox, right-click on the downloaded file and select "Open Containing Folder".

See my earlier post if you still have problems with other downloads or with YouTube videos.

You can go [http://forums.adobe.com/thread/889580 here for Flash 10] or [http://forums.adobe.com/thread/909550 here for Flash 11] installers. Choose the "Flash Player for other browsers" link, which will download the Flash plugin installer needed by Firefox. After the download finishes, then find the file you downloaded and double-click on it to start the installer. If you have trouble finding the file you downloaded, try again but after the download finishes, open the Firefox [[Downloads window]], right-click on the downloaded file and select "Open Containing Folder". See my earlier post if you still have problems with other downloads or with YouTube videos.

由 AliceWyman 於 修改

AliceWyman
  • Moderator
240 個解決方法 2597 個答案

Can you temporarily disable CA Internet Security to download and install needed software? Contact CA Internet Security support for more help.

Can you temporarily disable CA Internet Security to download and install needed software? Contact [http://cainternetsecurity.net/Support/?lang=en-US CA Internet Security support] for more help.

提出問題者

Closed Windows firewall/CA firewall and installed Adobe 11 version. No luck.

Closed Windows firewall/CA firewall and installed Adobe 11 version. No luck.
AliceWyman
  • Moderator
240 個解決方法 2597 個答案

What do you mean, no luck? Are you able to save the download? What happens after you run the Adobe Flash Player 11 installer? Try closing and then reopening Firefox. Does "Shockwave Flash" show up in your list of plugins in the Add-ons Manager Plugins list? What about when you enter about:plugins in the address bar ... do you see Shockwave Flash listed?

For other solutions, see http://kb2.adobe.com/cps/191/tn_19166.html#main_Try_more_solutions

What do you mean, no luck? Are you able to save the download? What happens after you run the Adobe Flash Player 11 installer? Try closing and then reopening Firefox. Does "Shockwave Flash" show up in your list of plugins in the Add-ons Manager Plugins list? What about when you enter '''about:plugins''' in the address bar ... do you see Shockwave Flash listed? For other solutions, see http://kb2.adobe.com/cps/191/tn_19166.html#main_Try_more_solutions

由 AliceWyman 於 修改

提出問題者

"no luck" means all suggested remedies don't work. Shockwave does not show up in plugins and is not listed after I enter about: plugins.

"no luck" means all suggested remedies don't work. Shockwave does not show up in plugins and is not listed after I enter about: plugins.
cor-el
  • Top 10 Contributor
  • Moderator
17541 個解決方法 158604 個答案

First make sure that you have the correct (32 bit) Flash plugin installed and that you see the Flash plugin in "Firefox/Tools > Add-ons > Plugins" and on the about:plugins page (the latter can be opened via the location bar).

If the plugin isn't installed then at this point it looks pointless to concentrate on security software.

First make sure that you have the correct (32 bit) Flash plugin installed and that you see the Flash plugin in "Firefox/Tools > Add-ons > Plugins" and on the about:plugins page (the latter can be opened via the location bar). If the plugin isn't installed then at this point it looks pointless to concentrate on security software.

提出問題者

When I go to test page on Adobe, there is no listing of what version I have. There is no flash plugin in the plugin page.

When I go to test page on Adobe, there is no listing of what version I have. There is no flash plugin in the plugin page.
AliceWyman
  • Moderator
240 個解決方法 2597 個答案

Click this link: http://download.macromedia.com/pub/flashplayer/current/install_flash_player_32bit.exe

Are you able to download and save install_flash_player_32bit.exe to your computer, using Firefox or another browser like IE?

If you can download that file and save it to your computer, close Firefox and then double-click on that file. What exactly happens? Any error messages?

Depending on what happens, see http://kb2.adobe.com/cps/191/tn_19166.html#main_Try_more_solutions

Click this link: http://download.macromedia.com/pub/flashplayer/current/install_flash_player_32bit.exe Are you able to download and save install_flash_player_32bit.exe to your computer, using Firefox or another browser like IE? If you can download that file and save it to your computer, close Firefox and then double-click on that file. What exactly happens? Any error messages? Depending on what happens, see http://kb2.adobe.com/cps/191/tn_19166.html#main_Try_more_solutions

提出問題者

I've downloaded Shockwave and then I downloaded http://download.macromedia.com/pub/flashplayer/current/install_flash_player_32bit.exe

Followed your directions and can't find the file. Went to Adobe test page and got an error message about the installation.

I've downloaded Shockwave and then I downloaded http://download.macromedia.com/pub/flashplayer/current/install_flash_player_32bit.exe Followed your directions and can't find the file. Went to Adobe test page and got an error message about the installation.