搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

I can't install firefox on my new pc, I get a Firefox close message. Please help!

  • 無回覆
  • 1 有這個問題
more options

I was following the procedure for moving my profile from the old pc to the new one. Since trying to launch the new pc with Firefox, I get a message saying that there is already a session of the browser open, except there is not.

I have removed the profile from the pc, removed the Firefox software, and then reinstalled the Firefox software, but the result is the same!

Any thoughts gratefully received

Christopher

I was following the procedure for moving my profile from the old pc to the new one. Since trying to launch the new pc with Firefox, I get a message saying that there is already a session of the browser open, except there is not. I have removed the profile from the pc, removed the Firefox software, and then reinstalled the Firefox software, but the result is the same! Any thoughts gratefully received Christopher