Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多
Solved 封存

Import data from another browser grayed out even though no bookmarks are imported.

cor-el replied
jewlz61

I cannot import my bookmarks from Internet Explorer. The option is grayed out. When I installed Firefox, it asked if I wanted to import my settings and I checked yes, but I have no bookmarks at all and no import option to try and import them again.

I cannot import my bookmarks from Internet Explorer. The option is grayed out. When I installed Firefox, it asked if I wanted to import my settings and I checked yes, but I have no bookmarks at all and no import option to try and import them again.

所有回覆 (3)

選擇的解決方法

Make sure that you do not run Firefox in permanent Private Browsing mode.

You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"

To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history

  • Deselect: [ ] "Always use private browsing mode"

How wonderful. Thank you. I have bookmarks. Thank you so much. You'd think that would be written down somewhere. I searched Help and didn't find it.

You're welcome