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Barracuda Spam & Virus Firewall does not display correctly.

已張貼

Firefox just updated from 5.<something> to 7.0.1 on my Windows 7 64-bit HP PC.

Prior to the upgrade, the Barracuda Spam dialog appeared correctly.

After the upgrade, the left-most column where all the checkboxes are, is now too narrow to display the boxes and instead shows dots. If I mouse over where the checkbox is supposed to be, a small pop-up comes up and shows the checkbox but I can't get to it because it appears to be some kind of hover method invocation.

We first noticed this on my wife's computer which apparently updated to 7.0.1 earlier today. Opening the same page in IE works fine. Opening the same page on my computer pre-Firefox upgrade worked fine. After the upgrade, it now won't display correctly.

No other changes made. The update to Firefox 7.0.1 broke it. Needs fixing, needs fixing soon please.

Thanks.

Firefox just updated from 5.<something> to 7.0.1 on my Windows 7 64-bit HP PC. Prior to the upgrade, the Barracuda Spam dialog appeared correctly. After the upgrade, the left-most column where all the checkboxes are, is now too narrow to display the boxes and instead shows dots. If I mouse over where the checkbox is supposed to be, a small pop-up comes up and shows the checkbox but I can't get to it because it appears to be some kind of hover method invocation. We first noticed this on my wife's computer which apparently updated to 7.0.1 earlier today. Opening the same page in IE works fine. Opening the same page on my computer pre-Firefox upgrade worked fine. After the upgrade, it now won't display correctly. No other changes made. The update to Firefox 7.0.1 broke it. Needs fixing, needs fixing soon please. Thanks.

被選擇的解決方法

I can verify it's not fixed in 9.0 either. However, my ISP just today switched to an updated Barracuda Spam and Virus Firewall. It's running production Firmware version 5.1.0.013 and now the boxes display correctly.

Kudos to Barracuda.

從原來的回覆中察看解決方案 0

額外的系統細節

受影響的站台

http://

已安裝的外掛程式

  • Shockwave Flash 10.3 r183
  • 4.0.60531.0
  • BlackBerry WebSL Browser Plug-In
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • NPWLPG
  • getplusplusadobe16291
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

更多資訊

Application Basics
Name
Firefox
Version
7.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
AVG Safe Search
10.0.0.1410
true
{1E73965B-8B48-48be-9C8D-68B920ABC1C4}
FireFTP
1.99.5
true
{a7c6cf7f-112c-4500-a7ea-39801a327e5f}
Garmin Communicator
3.0.1
true
{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
MeasureIt
0.4.10
true
{75CEEE46-9B64-46f8-94BF-54012DE155F0}
Personas
1.6.2
true
personas@christopher.beard
printpdf
0.76
true
printpdf@pavlov.net
ScribeFire
3.5.3.3
true
{F807FACD-E46A-4793-B345-D58CB177673C}
Showcase
0.9.5.7
true
{89506680-e3f4-484c-a2c0-ed711d481eda}
Status-4-Evar
2011.07.20.21
true
status4evar@caligonstudios.com
Web Developer
1.1.9
true
{c45c406e-ab73-11d8-be73-000a95be3b12}
Java Console
6.0.22
false
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
Java Console
6.0.24
false
{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
Java Console
6.0.26
false
{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage_override.buildID
20110928134238
browser.startup.homepage_override.mstone
rv:7.0.1
extensions.lastAppVersion
7.0.1
general.useragent.extra.brc
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
network.cookie.lifetimePolicy
1
network.cookie.prefsMigrated
true
network.image.imageBehavior
0
places.database.lastMaintenance
1317013696
places.history.expiration.transient_current_max_pages
120773
places.last_vacuum
1300465124
privacy.clearOnShutdown.history
false
privacy.clearOnShutdown.offlineApps
true
privacy.clearOnShutdown.passwords
true
privacy.cpd.cookies
false
privacy.cpd.history
false
privacy.item.history
false
privacy.item.passwords
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
security.disable_button.openCertManager
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon HD 4200
Vendor ID
1002
Device ID
9710
Adapter RAM
256
Adapter Drivers
aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.733.0.0
Driver Date
5-11-2010
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled
false (6.1.7601.17563)
ClearType Parameters
Gamma: 2200 Pixel Structure: BGR ClearType Level: 100 Enhanced Contrast: 200
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
GPU Accelerated Windows
0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.

提出問題者

It's happening with others I see: https://support.mozilla.com/en-US/questions/881454

It's happening with others I see: https://support.mozilla.com/en-US/questions/881454

有幫助的回覆

FIXED!

I reverted back to 3.6.23 and all works fine. From everything I can tell; number of problems submitted, breadth of issues, no access to versions 4, 5, 6 (rapid version turnover with no support), and now beta being released for 8, it seems FF is having the user base do all it's alpha/beta testing without consent. Being in product marketing myself, I probably would have lost a significant percentage of my customer base by now. When FF begins to support a new mainstream release, then I'll be interested again.

FIXED! I reverted back to 3.6.23 and all works fine. From everything I can tell; number of problems submitted, breadth of issues, no access to versions 4, 5, 6 (rapid version turnover with no support), and now beta being released for 8, it seems FF is having the user base do all it's alpha/beta testing without consent. Being in product marketing myself, I probably would have lost a significant percentage of my customer base by now. When FF begins to support a new mainstream release, then I'll be interested again.
jgolden01 0 個解決方法 3 個答案

It looks like it's fixed in the latest beta firmware release: 5.1.0.012 (2011-10-26)

It looks like it's fixed in the latest beta firmware release: 5.1.0.012 (2011-10-26)

提出問題者

Well that's all well and good, and maybe some ISPs will implement it, but after checking with ours, they responded as expected. They will -not- install a beta release of firmware on the Barracuda server just because something is broken in Firefox. The feature works just fine in all other browsers, so it's not broken at the Barracuda firewall and there is no other compelling reason to install a beta release.

I personally think they have their customers best interests in mind, as installing a beta release could do untold things and really cause chaos. Working in the same industry, I happen to agree.

So this DOES NOT resolve the problem as far as I'm concerned. I have moved on to evaluating other browsers and may migrate all our systems shortly.

Personally, I think this quick-turn process Firefox has moved to does not leave any room for repairing or fixing problems just like this before a major release. And what's with not being able to move back to 6 or 5 or 4? The last release still "supported" is version 3, and it's the only other one you can download.

Well that's all well and good, and maybe some ISPs will implement it, but after checking with ours, they responded as expected. They will -not- install a beta release of firmware on the Barracuda server just because something is broken in Firefox. The feature works just fine in all other browsers, so it's not broken at the Barracuda firewall and there is no other compelling reason to install a beta release. I personally think they have their customers best interests in mind, as installing a beta release could do untold things and really cause chaos. Working in the same industry, I happen to agree. So this DOES NOT resolve the problem as far as I'm concerned. I have moved on to evaluating other browsers and may migrate all our systems shortly. Personally, I think this quick-turn process Firefox has moved to does not leave any room for repairing or fixing problems just like this before a major release. And what's with not being able to move back to 6 or 5 or 4? The last release still "supported" is version 3, and it's the only other one you can download.

選擇的解決方法

I can verify it's not fixed in 9.0 either. However, my ISP just today switched to an updated Barracuda Spam and Virus Firewall. It's running production Firmware version 5.1.0.013 and now the boxes display correctly.

Kudos to Barracuda.

I can verify it's not fixed in 9.0 either. However, my ISP just today switched to an updated Barracuda Spam and Virus Firewall. It's running production Firmware version 5.1.0.013 and now the boxes display correctly. Kudos to Barracuda.