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Recnetly got a windo0ws update and now cannot use firefox..IE9 works but not firefox -- it hangs ..nonresponding

  • 17 回覆
  • 13 有這個問題
  • 78 次檢視
  • 最近回覆由 Hasan

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Just did a securiyt update from microsoft and now firefox uses huge memory and hangs all the time.. I cannot use it anymore I am running sindows 7 and it has always worked jsut stopped with recent windows updates.

所有回覆 (17)

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I would hope MS updates do not affect Firefox, the updates could be co-incidence.

Try using firefox in Troubleshoot Firefox issues using Safe Mode - do not make changes just click the continue button. If that does not help try disabling all plugins.

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The problem seems to be that firefox will not start quickly takes forever seems to hang for a long time...then when starts, and hit any key it hangs again..I reploaded new version, smae issue

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  • Start Firefox in Safe Mode by holding down SHIFT key while starting Firefox
  • As an alternative method, press Win + R key combination and enter one of the following in the Windows Run box:
    • firefox -safe-mode
    • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode
    • "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode
  • Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Troubleshooting extensions and themes

Check and tell if its working.

由 Hasan 於 修改

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Firefox is running very very very slow...i disabled all add-ons and still slow.

I undid the windows .net update which is what stopped it last time.

as of this point I can only use IE9

Firefox is now unusable

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Troubleshooting extensions and themes

Troubleshooting Plugins

Check and tell if its working.

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I get high memeory usage and occasionally get a script running error, different swcripts each time

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Were you able perform the steps mentioned in the articles in my last post ??

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Starting in safe mode does not work, it hangs forever and when it is ready and I hit any key it hangs again

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IT also take forever to close down...its just sitting there and finally goes off

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-> Create a New Profile as a test to check if your current profile is causing the problems.

Basic Troubleshooting: Make a New Profile

-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile. See this:

Recovering important data from an old profile

Check and tell if its working.

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DId it and firefox start is as before hangs for long time

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Download latest Firefox version from one of these links:

Uninstall Firefox

Install Firefox on Windows (use the Downloaded & Saved Firefox installer file)

Check and tell if its working.

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A little better but basically the same issue... take forever to load first time and when hitting any choice it say not responding and hangs for a while.

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Just to repeat IS 9 works perfectly

this su*ks

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Script: resource://gre/modules/WindowsPreviewPerTab.jsm:640

got this script busy message

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got a differnet one each time.. but similar

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-> Start Firefox in Safe Mode by holding down SHIFT key while starting Firefox

  • As an alternative method, press Win + R key combination and enter one of the following in the Windows Run box:
    • firefox -safe-mode
    • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode
    • "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode
  • Firefox Safe Mode window will appear -> select all options and click Make Changes & Restart

-> click Firefox button -> go to History and click Clear Recent History -> Time range to Clear: select Everything -> click Details button -> select all options and click Clear Now

Check and tell if its working.