Computer has crash,need someone t help-. can't get anything on screen
My computer went out Friday, telling me it is due to firefox crashing. I can get absolutely nothing on my screen. I need my computer for work as well as personal, I need it restored yesterday. I did all that appeared in the pop ups, sent all the reports, etc. Nothing. Will someone please call me to guide me in the restoring of my computer. I'm at XX awaiting your call. Cannot give crash ID A#, can't get into the computer
Stanley J Moore
Since this is a public forum, avoid posting personal details. Mozilla Support rules and guidelines.
由 Shawn 於 修改
Until you get the computer working you will not be able to sort out Firefox.
When you do get the computer working you will be able to attempt to get crash IDs. You can use another browser if necessary to obtain crash IDs
- see Troubleshoot Firefox crashes (closing or quitting unexpectedly) and Firefox won't start - find solutions
As for sorting out the computer problems, that is not really on topic for this site, and what you need to do will depend on your OS. You may have safe mode type startup options on the computer.