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my website has a malware warning on it but there is no malicious coding. How do I get it unblocked?

  • 3 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

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my website (autographica.co.uk) keeps throwing up a malware warning when you try to access it. This only happens on some versions of firefox but not others. I have checked the coding and there is nothing malicious in it. We did have an attack last year but that was fixed and the malicious code removed. I spoke to my tech guy and he thinks the site may have been blacklisted or blocked and this was never removed after the problem was fixed. Is there any way of checking and unblocking the site?

my website (autographica.co.uk) keeps throwing up a malware warning when you try to access it. This only happens on some versions of firefox but not others. I have checked the coding and there is nothing malicious in it. We did have an attack last year but that was fixed and the malicious code removed. I spoke to my tech guy and he thinks the site may have been blacklisted or blocked and this was never removed after the problem was fixed. Is there any way of checking and unblocking the site?

被選擇的解決方法

Firefox may still have saved that old entry in the phishing protection database file (urlclassifier3.sqlite) if that version or profile hasn't been used much.

In such a case it can help to delete that file to force Firefox to rebuild that database.

Delete the file urlclassifier3.sqlite to reset the phishing protection database (Firefox will build a new database file).
You can find the file urlclassifier3.sqlite in the parent location of the cache (see the about:cache page, via the location bar).

XP: C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Profiles\<profile>\ VISTA: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ MAC: /Users/<username>/Library/Caches/Firefox/Profiles/<profile>/Cache

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I am not getting that. Are you sure it is not being blocked by your Firewall/AV/AS application?

Firefox uses Google's Safe Browsing for tracking and warning users about malicious sites, and your site had been previously blocked according to Google's Safe Browsing. Read all of the information here: http://www.google.com/safebrowsing/diagnostic?site=autographica.co.uk

There are links at the bottom of that page to report errors to Google's Safe Browsing if you continue having the problem. The Safe Browsing component's database is updated frequently on your computer, but it may take some time to get all of the updates, a few at a time, if many sites being updated.

Following are examples of the Firefox warning screens; look at all 3 of the options at the bottom of the page. The option "Why was this page blocked", will get you to the above report about a site.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

由 SafeBrowser 於 修改

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The warning is only appearing on some versions of Firefox, but not others. However if you run a google search for autographica.co.uk it still brings up a "this site may harm your computer" warning.

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選擇的解決方法

Firefox may still have saved that old entry in the phishing protection database file (urlclassifier3.sqlite) if that version or profile hasn't been used much.

In such a case it can help to delete that file to force Firefox to rebuild that database.

Delete the file urlclassifier3.sqlite to reset the phishing protection database (Firefox will build a new database file).
You can find the file urlclassifier3.sqlite in the parent location of the cache (see the about:cache page, via the location bar).

XP: C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Profiles\<profile>\ VISTA: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ MAC: /Users/<username>/Library/Caches/Firefox/Profiles/<profile>/Cache