搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

I recently opened an email with some sort of virus and now I cannot forward, reply, send emails or view you tubes only with firefox. Can you help?

  • 無回覆
  • 1 有這個問題
  • 2 次檢視
more options

I recently viewed an email and received some sort of virus. Only in the email address where I view in infected email and only when using Firefox do I have a problem. When using the email address I can no longer send emails, reply to emails or forward emails. I can no longer view You Tubes when using FirefoxI. I can send emails, reply, and forward emails and view You Tubes when using internet explorer. I do not have this problem when using another computer. I only have the problem described when using Firefox with the computer which was infected. I prefer Firefox so can you please guide me in a direction to address the problem.

Phil