clicked on download button to upgrade to latest version. This has been 'saved' somewhere but the upgrade hasn't run and I don't know how to get the new version working on my laptop. sorry! very embarassing...
I clicked on download button to upgrade to latest version of Firefox. This has been 'saved' somewhere on my computer but the upgrade hasn't run and I don't know how to get the new version working. sorry! very embarassing...
I clicked on download button to upgrade to latest version of Firefox. This has been 'saved' somewhere on my computer but the upgrade hasn't run and I don't know how to get the new version working. sorry! very embarassing...
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Please do the following.
- Go to Download Firefox 4.0.1 and download the installation file to your desktop.
- Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).
- Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox
- Finally double click the installation file you downloaded to the desktop earlier.
Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.
After you complete the installation, please go to the Plugins Check page and update where necessary.