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Re my Acer XP: How do I know if I've installed Firefox 4? I've gone through the motions three times and have not been told I was successful. When I look at "About Firefox" I'm told I still have version 3.6. What gives

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 benmacsyb

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That's pretty much it. If you need more information I'll need some guidance from you, such as specific questions. Thanks.

被選擇的解決方法

Please do the following.

  1. Go to Download Firefox 4.0.1 and download the installation file to your desktop.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.


After you complete the installation, please go to the Plugins Check page and update where necessary.

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選擇的解決方法

Please do the following.

  1. Go to Download Firefox 4.0.1 and download the installation file to your desktop.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.


After you complete the installation, please go to the Plugins Check page and update where necessary.

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That did the deed, Xircal, thanks for your help. benmacsyb