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Unable to download newest version of firefox

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I attempted to remove a previous version of firefox, it said the computer had to be restarted, I did that. I tried to download the newest version of firefox and it says it is unable to download because there is a previous uninstall that is not completed and the computer needs to be restarted, I have restarted the computer several times and it still says the same thing. I am unable to remove the previous firefox through the control panel or even deleting the files themselves.