搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

When trying to upgrade to FF I am told I don't have permission to do so on my Mac. I get the same response if I try to remove FF 3. Suggestions?

  • 7 回覆
  • 4 有這個問題
  • 7 次檢視
  • 最近回覆由 vocman

more options

This happens every time I try to upgrade Firefox. I receive a message stating I do not have permission to upgrade. I also get this permission when I've tried to delete an older version. I use a Mac with Snow Leopard and am the Admin of the computer. Any suggestions?

所有回覆 (7)

more options

I would boot from the gray DVD that came with your Mac, and run Disk Utility, and Repair Permissions. The free tool OnyX can also repair permissions, without forcing you to boot from another disk.

more options

If you get an error message that you do not have sufficient permissions to update then easiest is to trash the currently installed version to do a clean install of the new version.

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Er, no gray disk only a chip with the OS on it. I've been through the disk permissions before but that didn't help (I don't think), but I'll try it anyway.

I'd like to trash ver 3.x but I get the same notice and am not allowed to remove it. I'll start by redoing my permissions.

Thanks

more options

I'd like to trash ver 3.x but I get the same notice and am not allowed to remove it. I'll start by redoing my permissions.

more options

OK so how do I delete a post?

more options

You can't. You can edit your post and change its content to something like (deleted) if you want to.

more options

Thanks for letting me know I can't delete a post.

I tried repairing my permissions using the Mac disk utility that on the active OS and it said it did something but no change in how Firefox functions. I'll try and reboot and if no luck there I'll try and see what Apple support has to offer. When I did the last upgrade it took about 6 calls to them and it may have had something to do with the permissions, I really can't remember. If I find a solution I'll be sure to post it.